Customer Service

Tele sales Dubai

Reputed Government Services Company with branch in Bur Dubai requires Sales Co-ordinator (Tele-Sales)

Job Specification:

General Criteria

Education: Any College Degree
Experience: Prior Tele Calling Experience preferred
Language Skills: Good English Communication (Mandatory) and Hindi will be preferred
Salary Range: Attractive and will be decided according to skill.
Incentive: Will be discussed
Job Location: Bur Dubai

Critical Criteria:

Key skills: Tele Calling skills; Negotiation; English Language Proficiency; Communication skills; Telephone etiquette; Bulk Mails; Reports etc.,

Market Research Assistants Dubai

Frontier Data Corp is a market research firm based out of New York. We specialize in collecting and analyzing local economic data throughout emerging markets in Asia, Africa, the Middle East and South America.

We are currently looking to hire researchers and data collectors to develop our current team for future economic data collection and survey projects.

 Researcher responsibilities will include:

 - Collecting economic data on a reoccurring basis

- Performing personal surveys

- Collecting market data in their local area

- Enter data into web-based or mobile phone based system

 Qualifications:

 - Researchers must be organized and capable of working on their own

- Access to the Internet via computer or mobile phone is a requirement

- High school education or above

- Knowledge of Excel is helpful

- Knowledge of Economics or experience performing surveys is a plus

Call Centre Agents Dubai

Marriott

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

 

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Receptionist Dubai

Job description: Salary: 4500 AED
No accommodation provide
Company transportation

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

The Receptionist will be responsible for:

• Meeting, greeting and directing residents and visitors
• Serving as the primary point of contact for the property
• Managing administrative requests from residents
• Verifying and recording visitor information
• Answer calls professionally and assist callers with directions or instructions for the building
• Receive and process incoming and outgoing laundry, shipments and or mail/packages
• Monitor lobby traffic and alert residents to arriving guests and deliveries
• Keeping the communal areas tidy and providing a security presence on-site
• Maintain records of visitors, contractors, keys, elevators, incident reports, daily activities
• All other job duties as requested
• Develops a strong knowledge of the facilities and services and of the surrounding community.
• Provides guests with information about attractions, facilities, services, and activities in or outside the property.
• To ensure a proper use of the telephone etiquette standards.
• To ensure that all necessary equipment are maintained properly with sufficient stock for day to day operations.
• Stay up to date with all activities and services in the tower.
• Project a professional manner with an emphasis on hospitality and customer service.
• Maintain a clean, healthy, and safety working area.
• Handles guest complaints and solve problem to the degree possible.

Client relations Dubai

Job description: VAM Systems is currently looking for Inside Client Relationship Intern for our UAE operations.

We are looking for someone who can build long term relationships with mid level to senior level IT Management professional over the phone and other offline communication channels with a focus on identifying new opportunities to provide onsite services of IT Technology and Domain Consultants on a time and material basis (with a monthly professional service fee). Effectively utilize LinkedIn and other professional social media and networking platforms to increase our reach, and expand relationships that can be monetised in a mutually beneficial and long term basis.

Qualification: Pursuing or completed bachelor's degree

Should you be interested in this opportunity, please send your latest resume 

Customer Care Agents Dubai

Sales and Customer Care Agent Busy craft supply business is looking for an energetic person to take care of wholesale and corporate customers. Knowledge and an interest in semi-industrial embroidery machines, craft materials and processes and business would be a perfect combination. Applicants must have excellent spoken & written English, and facility in other languages is a plus. Good computer, time management and communication skills are essential. Must be very comfortable using Excel; knowledge of Pastel accounting system and Adobe Design software would be beneficial.

The Body Company

Reception Positions Dubai

Young and dynamic team in Abu Dhabi is looking for motivated employees for the reception in an innovative and high class work environment

Your tasks:

• Welcome clients
• Detailed consultation about the training procedure, prices and payment terms
• Appointment coordination
• Guest Relations
• Help with VIP Guest Care
• Sales transactions
• Organisation of daily studio routine
• Sale of supplement products

Your qualifications:

• University degree or similar qualification
• Professional operations
• Excellent service orientation
• Organisational skills
• Stress-resistant
• Team Player
• Fluent in English
• Accounting knowledge

We provide:

• Young and dynamic team
• Innovativ work environment
• Promotion prospectives & Job opportunities
• Contact to VIP clients
• Work expierence in one of the most emerging markets
• Cost absorption for visa and accommodation

Secretary Dubai

Alahramtaqa

Job description: Secretary

The Successful Applicant
The successful candidate must be fluent in speaking, reading and writing Arabic and English Must be proactive and a team player Ideally have professional services experience Ability to Multi Task

The Role

• To assist Commercial Head by performing diverse and advanced secretarial and administrative duties. Prepares business travel schedules, management meetings, coordination with other departments. Coordinates with Admin, HR/Retail/Marketing/Finance.
• Manages the daily administrative functions and to keep Commercial head informed and focused on priority issues
• Handles a wide range of highly profiled and confidential information requiring a dedicated level of confidentiality at all times. Screens all requests for information and is sensitive to whom and in what form, information can be released.
• Sorts, reads and annotates incoming mail and documents. Initiates action with the Commercial Head incoming correspondence by determining priorities, forwarding to proper departments for action, or composing correspondence in response.
• Manages the Commercial Head’s travel agenda. Books travel arrangements, confirms business agendas, and arranges hotel bookings, vehicles and special events as required.
• Schedules the Commercial Head’s appointments and maintains his calendar. On own initiative makes alternative arrangements for cancelled or interrupted appointments.
• Maintains department’s generic file/records.
• Performs any other miscellaneous job required for the department

 

Selected Candidates