Customer Service

Call Center Agent Dubai

Dubai Essential Requirements: ONLY Females, Company Type: Experience at a Multinational Company OR Large Call Center, Function: Experience of Inbound Call Handling Minimum 1 year experience as Call Center Agent or in a similar role This position is at a Prestigious Spa/Beauty and Wellness Company, a modern, polished personality, & excellent interpersonal communication skills are essential Interested candidates may share their CVs, salary is negotiable

Telesales agents Dubai

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.



An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.



The goal is to help the company grow by bringing in customers and developing business.



Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

 

bric-investment

Tele sales agents Dubai

TELESALES experience is a must . To ideally fill the role of Property Investment Consultant you will need to be a solid "people-person" and to possess the ability to build relationships quickly and effectively. Experience in property management, sales and lettings and new home sales are ideal. Individuals should also have an understanding of the International real estate markets. The role of Property Investment Consultant is an exciting prospect for an individual who wishes to develop within the property sector. The business is stable and has an extensive infrastructure of investors and property developers. The ability to help grow the business and have responsibility as part of a team is an attitude that the managers and directors promote. Additionally, there is a lucrative commission structure, a professional Dubai-based location and the opportunity to learn from experienced portfolio managers – consultants and more.

Are you a naturally confident person? Do you thrive on progression and opportunities in the work place? Are you independent and motivated? Do you have strong drive and solid work ethic? Are you interested in joining a Global firm? We are looking for candidates driven by results who have excellent communication skills, a professional attitude and the ability to think around a problem. The ideal candidate will be motivated by working toward goals, hitting targets and is comfortable being pushed outside their comfort zone.

BRIC provide full training each step of the way. First week of work will be a week of training – Learning the company and our platform to help and assist our clients. Training is fully paid.

The Reward

Salary for the first 2 months is 8,000 AED per month.
After 2 months = high commissions with basic salary
Excellent long term career prospects / Promotional opportunities to work all over the world with BRIC Group
The BRIC Group will be conducting telephone interviews and thereafter inviting successful candidates to attend face to face interviews in TECOM, Dubai

The BRIC Group will be conducting telephone interviews and thereafter inviting successful candidates to attend face to face interviews in TECOM, Dubai

Receptionist Dubai

New JLT salon looking for a Receptionist 

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%). 

Responsibilities:
- Welcome the customers 
- Manage phone / website bookings  
- Manage salon's retail stock
- Control the attendance and the cleanliness of the salon
- Promote and sell salon's retail products 
- Attend work trainings if required

Qualification requirements:
- Be punctual, responsible, strong personality, able to manage others and anticipate customer needs
- Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way
- Excellent level of English; able to understand clients' needs and interact with them, able to use professional language
- Experience working in Dubai is a bonus

TYROZ

Customerr service executive Dubai

Required client Service Executive for a cleaning company. With Minimum 2-4 years of professional experience in facility management (or) cleaning company (or) similar industry with below roles and responsibilities:
• Ability to prepare daily and monthly work schedules for 200 operation staffs.
• Identify problems during operations and areas for improvement in the process, to resolve them in a quickly and timely manner.
• Knowledge to prepare Quotation daily, monthly and yearly basis.
• Having knowledge in answering Phone calls.
• Having excellent customer service skills with good English communication. And Arabic is advantage.
• Knows how to identify and develop new customer to the company.
• Manage customers’ requirements.
• Speaking with clients to understand, anticipate and meet their needs.
• Efficient in doing MS EXCEL, WORD AND OUTLOOK.
• Need staff who is work under pressure Situation.
• Maintain updated client contact records or other Client Management System. Document all client contacts and service work.
• Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology. 
• Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients. 

Sybrid Pvt Ltd

Customer Service Officers Dubai-

To provide exceptional service to both external and internal customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism.

Key Responsibilities:

 Handle In-Bound & Out-Bound Calls.

 Manage and resolve customer complaints.

 Build customer’s interest in the services and products offered by the company.

 Provide customers with product and service information.

 Route calls to appropriate resource.

 Document all call information according to standard operating procedures.

 Follow up customer calls where necessary.

Data entry and maintenance of customer/potential customer data bases

 

 

 

Mac Hush

Call centre agent Dubai

Job description: Looking for a mid level experienced Call Center Agent in UAE.

Job Details:

Answer incoming calls and respond to customer’s emails.
Research required information using available resources.
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.

Call customers to schedule delivery appointment and confirm delivery address.
Coordinate with logistics staff and supervisors regarding any urgent shipments or special requests.
Answer calls and respond to customer requests.
Provide customers with information regarding delivery status.
Identify, research, and resolve customer issues.
Follow-up on customer enquires & ensure timely resolution.
Complete call logs and reports.
Recommend process improvements to supervisor.

Job Requirements:

Superior listening, verbal, and written communication skills.
One year experience in same field.
Excellent data entry and typing skills.
Male/Female required
High school diploma or equivalent.

 

Customer services reps Dubai

al-muheet

Able to achieve daily and monthly targets.
Communicate with customers in an effective manner by listening to their needs and providing suitable options for them.
Generating leads and visiting potential customers to sell services.
Enthusiastic, flexible and self-motivated to generate maximum sales.

Responsibilities and Duties

Must have basic knowledge of the IT services
Must have at least six month Gulf experience or at least some potential client list holders.
Must have a strong communication and sales tactques skills like convincing clients and deal closing skills
Must be good at speaking English

Job Type: Full-time

Salary: AED2,000.00 to AED3,000.00 /month

Selected Candidates