Customer Service

Customer relations officer

RABIC SPEAKER CUSTOMER RELATIONS OFFICER (FEMALE ONLY)

TO BE BASED IN ABU DHABI, UAE

SALARY - AED 6,000.00 TO AED 7,000.00 per month

JOB DESCRIPTION 


•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,  
•Records and delivers minutes of sales management meetings (if there’s any)
•Supporting the Sales Team with insight and product knowledge for customers, when required
•Keep up to date with the current promotions to provide information to the customers.
•Coordinate communication between Sales and Aftersales Department 

Cashier Dubai

Looking for a Cashier (male / female), any nationality, to work full time for an established American auto spare parts company in Dubai. Must be able to speak fair English. Previous experience in automobiles industry and Arabic speaking will be an advantage.

MSK Communications

Telesales Agents Inbound Dubai

Telesales people wanted, you must be professional with good English skills, you must also have previous CSR experience or telesales, this is an inbound position so no selling, salary 7000 AED per month

Receptionist Dubai

Job description: POSITION SUMMARY:
Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.


ONLY CANDIDATES WHO ARE LIVING IN AL BARSHA OR WILLING TO MOVE TO AL BARSHA AREA WILL BE CONSIDER
SALARY: 5500 AED PER MONTH
NO ACCOMMODATION 
COMPANY TRANSPORTATION PROVIDE
UNIFORM PROVIDE
 

Telesales agents Dubai

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.



An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.



The goal is to help the company grow by bringing in customers and developing business.



Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

 

Receptionists Dubai

As a Receptionist/Front Desk Officer. Duties and responsibilities will include, but not limited to:
1.1 Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division.
1.2 Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
1.3 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits.
1.4 Coordinating the delivery and pick up of business-related documents through appropriate courier companies.
1.5 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits and entering and updating data in respective software.
1.6 Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.
1.7 Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Manager-Sales on any significant issue(s).
1.8 Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists
1.9 Should able to use efficiently online brokerage real estate management system.
The candidate should have 2 to 3 years experience in similar field.

Hyatt

Hotel Front Desk Reps Dubai

hotel in the UAE has openings for front desk reps, in the position you will greet guests and handle room setups, you will have good English, good communication and previous hospitality experience, we offer a great salary package

Selected Candidates