Customer Service

Receptionist Dubai

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
 

Global vision

Telesales Agents Dubai

A Leading company in Sharjah is seeking qualified Telesales Representatives / Telemarketing Executives to work in a dynamic and innovative environment. Be part of an energetic and driven team, where success is always recognized.
Urgently required Female Telesales Representatives/ Telemarketing Executives with Prior Experience.
Key Requirements:
• Excellent communication skills
• Fluent in English is MUST and Arabic (ADDED ADVANTAGE)
• Proven track record of successfully meeting sales quota over the phone
• Proven experience in Telesales will have an advantage.
• Managing, tracking and following up on leads by calling clients directly
• Conducting sales presentations through the phone and closing deals
• Meeting monthly sales target
• Office Located in Sharjah
• All Nationalities Welcome

Arms & McGregor International Realty

Team Leader Dubai

Build and manage a team of residential realtors and listing agents. Perform duties, such as recruit, train, coach and nurture a team. Scope: The Team Leader reports to the Managing Director and is responsible for the sales and leasing team. Responsibilities: 1- Recruit team members after carefully assessing their abilities and virtues. 2- Team training, sales 101 to communication skills and advance sales techniques. 3- Coach the team daily, assist every member one on one and as part of the team, assess each member’s abilities and his effectiveness in a team, while analyzing his strength and weaknesses. 4- Make sure the team has all tools needed to perform and prosper. 5- Report on the team performance and have his input in the sales strategy as well as setting a plan to hit the set targets of his team. Skills: • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders and RERA rules. • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. • Computers and Internet Browsing

Call centre agents Dubai

Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

Advanced Exhibitions

Telemarketing Agents Dubai

Make outbound calls to prospective customers
Work to daily / weekly targets, to achieve required
making outbound business to business calls
booking meetings and demonstrations for the account manager
Sourcing leads from the internet and email campaigns
assisting sales executives to achieve their sales targets with all aspects of sales, salary and commision

Pitch Warner

Customer Service Agents Dubai

Responsible for the re-conciliation of the accounts with the customers. * Monitor the expenses per market and provide feedback. * Responsible for the sales representatives and is expected to be in touch with them regularly on daily basis and understand the happenings in each market. It is also his/her responsibility that each product category sales is being justified. * Distribution expansion plan should be done at the beginning of the month in consultation with HOD * Must carry out market price survey with the sales representatives and advice the HOD on the price changes. Thus helping in increasing the sales margins. * Promote/sell company’s products/services and Prospect and develop sales network * Coordinate shipping schedules and delivery of merchandise and services. * Provide on-the-job training to new sales employees * Ability to work with less or no supervision Requirements: * Bachelor\'s degree in Business Manager or any related discipline * 3-5 years working experience * Must be good with customer service skills * Must be trustworthy and self-disciplined * Must be a goal getter and very creative * Good Strategic Planning and Management Skills * Excellent organisational and time management skills all applications should be forwarded

Tele sales Dubai

Reputed Government Services Company with branch in Bur Dubai requires Sales Co-ordinator (Tele-Sales)

Job Specification:

General Criteria

Education: Any College Degree
Experience: Prior Tele Calling Experience preferred
Language Skills: Good English Communication (Mandatory) and Hindi will be preferred
Salary Range: Attractive and will be decided according to skill.
Incentive: Will be discussed
Job Location: Bur Dubai

Critical Criteria:

Key skills: Tele Calling skills; Negotiation; English Language Proficiency; Communication skills; Telephone etiquette; Bulk Mails; Reports etc.,

Sales Executive Dubai

We are inbound Tours Operator in United Arab Emirates working in Dubai. Providing Tourism Services from the last 3 years.
Sales Executive required for the Tourism Company.
Evaluate customer and competitor data, market conditions, and implement marketing plan alterations as needed while communicating findings Liaise with a range of stakeholders including customers, colleagues,Ensure the timely creation and placement of advertising across a variety of channels including online and print Manage the production of quality marketing collateral such as brochures, banners, newsletters, HTML email shots
Implement the Digital and Social Media strategy to successfully achieve online interaction, engagement and awareness
Ensure the website is always kept fresh, relevant and up to date and organize events such as workshops and information sessions
Write and proofread copy for the website, collateral, and press releases
Other duties as outlined by the Marketing Manager or Company Directors.

Selected Candidates