Customer Service

Receptionist Dubai

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
 

Receptionists Dubai

As a Receptionist/Front Desk Officer. Duties and responsibilities will include, but not limited to:
1.1 Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division.
1.2 Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
1.3 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits.
1.4 Coordinating the delivery and pick up of business-related documents through appropriate courier companies.
1.5 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits and entering and updating data in respective software.
1.6 Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.
1.7 Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Manager-Sales on any significant issue(s).
1.8 Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists
1.9 Should able to use efficiently online brokerage real estate management system.
The candidate should have 2 to 3 years experience in similar field.

Customer service manager Dubai

Who we are

Soopa is a Dubai–based online grocery marketplace. It brings supermarkets and specialty stores together under the umbrella of a great, unified shopping experience. 

We are looking for

We are looking for a Customer Service Executive who will help us to build innovative experiences for our Grocery App. We have a very strong focus on customer satisfaction and want to put our users in the forefront and ensure they have a pleasant an uninterrupted experience while achieving our business goals that keep the lights on. The challenge is very big and so is the impact you’ll have. Soopa is set out to change the way people do their grocery shopping and you will be part of the team that will make this transformation a reality.

If your qualifications are

- 3 years experience in customer care with e-commerce 
- Excellent written and spoken English and Arabic
- Understanding of e-commerce business and operations 
- Experience working on systems
- Available in UAE, work place is Dubai

Your responsibilities are

- Manage incoming calls
- Generate sales leads
- Handle customer complaints and deal with issues all the way to resolution 
- Liaise with operations and follow up orders, issues
- Marketing calls to customers 
- Identify and assess customers’ needs to achieve satisfaction

What you get

- Experience of work in developing and growing Dubai based start-up
- International team environment 
- Competitive salary 
- Company bonuses and awards

Customer service reps Dubai

Voyage plan travel

Attend Customer queries & respond in timely manner
• Issue flight tickets,hotel reservation, visa & other travel related services
• Strive to exceed sales target
• Reporting all the sales in the accounting system.
• Handle inbound & outbound tours.
Good communication Skills and Sale Oriented.
 

Telemarketing agents Dubai

Mahindraholidays

Job description: Urgently required Telemarketing Consultant

Job Description:

The key responsibilities of this function include:

• Achieving stretched targets in a result-focused environment.

• Fixing appointments with prospective clients and working in tandem with the sales team.

• Handling objections and resolving member/ customer conflicts.

• Building and maintaining strong client relationship and high level of customer service.


Required Skills:

Experience: 1-2 years of relevant experience in Telemarketing

Qualifications: Graduate

Customer service officers Dubai

Al-muheet


Able to achieve daily and monthly targets.
Communicate with customers in an effective manner by listening to their needs and providing suitable options for them.
Generating leads and visiting potential customers to sell services.
Enthusiastic, flexible and self-motivated to generate maximum sales.

Responsibilities and Duties

Must have basic knowledge of the IT services
Must have at least six month Gulf experience or at least some potential client list holders.
Must have a strong communication and sales tactques skills like convincing clients and deal closing skills
Must be good at speaking English

Job Type: Full-time

Salary: AED6,000.00 /month

Receptionist Dubai

• You must be able to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
• You will be the first point of contact for our company. Your duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• Pleasing physical appearance and character is a MUST. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. 
• You must be able to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, etc.

Customer service reps Dubai

General Motors LTD

Customer Service Representative


Overview

Collaborative and Respectful. A place to dream and do. These are just a few words that describe what life is like at General Motors. As one of the world’s most admired brands, General Motors is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

Who we’re looking for

General Motors Customer Service Department is looking for a passionate and highly-motivated Customer Service Representative. The primary responsibility of this role is to support the Customer Service department's objective to take ownership of inbound communication (primarily telephone with some e-mail and written correspondence) from customer, dealers, financial institutions, etc.; evaluating the caller's requests, needs and concerns, and providing customer-oriented solution within established guidelines to build customer satisfaction and loyalty to TFS Brand.

What you’ll be doing:

Take ownership of calls by investigating, researching and resolving various questions regarding insurance, credit, and payment.
Provides accurate payment related information and processes phone payments and website inquiries in a timely manner.
Reviews customer history and where appropriate and based on established policies and procedures, processes retail extensions, due date changes and reasonable lease deferrals, waives late charges and makes payment arrangements.
Works with other departments to resolve customer account issues.
Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
Initiates appropriate forms to fulfill customer requests.
Researches unique customer requests using internal manuals, policies and guidelines, and promptly reports/refers more complex, non-routine issues to Customer Service Team Leader for resolution.

Qualifications

Excellent verbal communication and interpersonal skills.
Self-starter and independent. 
Team oriented and results driven.
Strong organizational skills and attention to details.
Attendance and Punctuality are essential for this position.
Ability to maintain regular and predictable attendance to support team and business objectives.
Capability to work flexible work hours, which may include day, evening and weekends shifts.  
PC keyboarding and navigation skills between various programs and systems are required.
Previous experience in a customer facing role, sales or call center environment helpful.

Selected Candidates