Customer Service

Telesales agents Dubai

Baakza

Job description: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the database

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

Call Centre Agents Dubai

Marriott

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

 

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

ETA Dubai

Customer Service Manager Dubai

Receive all customer inquiries – service requests and complaints through CCC channels.
2- Responding to customer’ inquiry within the time frame aligned with high level of customer service.
3- Register the customer feedback on the system correctly and assigned the requests’ to operation team within the targeted SLA.
4- Follow up the operation team for all requests and escalate the pending requests to upper management based on escalation process and matrix.
5- Show a high level of professionalism in dealing with customer complaints.
6- Dealing with customer in appropriate and professional and present a good image for customer service and company as well.
7- Coordinate with operation team regarding service requests, and follow up the pending and planned works.
8- Prepare a daily report for all closed and pending jobs based on projects wise.


Skills / Qualifications:
1- Customer focus.
2- Logical thinking and good analytical skills.
3- Good communication skills.
4- Good listening and understanding.
5- Good appearance and elegance
6- Ability to work under pressure.

* Very Good in EXCEL and Data Analysis

CSR Dubai

Customer Service Representative


Requirements
•High school diploma, general education degree or equivalent.
•Excellent in English speaking. Arabic speaking is a plus.
•Ability to stay calm when customers are stressed or upset.
•Comfortable using computers and CRM system.
•Experience working with customer support.
Responsibility
-Maintaining a positive, empathetic and professional attitude toward customers at all times.
-Responding promptly to customer inquiries over the phone and digital media.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.

Send update CV

Receptionist Dubai

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
 

Senior Tele-sales Agent Dubai

We are seeking candidates who are graduates and fluent in English language skills for tele sales job profile. Idially, the candidate must have his own Visa and the job is purely on Commission basis.
Typically you can earn comissions from smiply sitting at your home and making calls to Customer who would be Senior Managers of Corporates in Dubai and making appointments for our Director-Sales.
We are in the business of Corporate training in 'Image Management & Soft Skills.' You will be explianed more about our business and approach if we feel you are the ideal candidate. 
 

Receptionist Dubai

St Clair Real Estate

Job description: We are looking for a Receptionist to join our Corporate office. The perfect candidate is outgoing, a great communicator and professional. The Receptionist must have strong customer service, administrative skills and be technically savvy. This position requires attention to details, organizational skills and the ability to multi-task. The Receptionist serves as the face of the office by setting a warm friendly tone and anticipating office needs.

Job Description :

Answering telephone calls and if needed, directing callers to the appropriate personnel.
Entering Leads in CRM System. ust have experience of using CRM.
Making tenancy Contracts.
Taking care of properties under companies management.
Should have knowledge of Ejari
Welcoming visitors to the office and introducing them to the appropriate personnel.
Providing a range of reports depending on what is requested by the manager or sales associates.
Assisting with the maintenance of social media accounts.
Preparing and emailing a report on weekly activities to agents.
Updating Listings.
Overseeing the general appearance of the office, as well as keeping supplies well stocked.
 

Customer Care Agents Dubai

Sales and Customer Care Agent Busy craft supply business is looking for an energetic person to take care of wholesale and corporate customers. Knowledge and an interest in semi-industrial embroidery machines, craft materials and processes and business would be a perfect combination. Applicants must have excellent spoken & written English, and facility in other languages is a plus. Good computer, time management and communication skills are essential. Must be very comfortable using Excel; knowledge of Pastel accounting system and Adobe Design software would be beneficial.

Selected Candidates