Customer Service

The Body Company

Reception Positions Dubai

Young and dynamic team in Abu Dhabi is looking for motivated employees for the reception in an innovative and high class work environment

Your tasks:

• Welcome clients
• Detailed consultation about the training procedure, prices and payment terms
• Appointment coordination
• Guest Relations
• Help with VIP Guest Care
• Sales transactions
• Organisation of daily studio routine
• Sale of supplement products

Your qualifications:

• University degree or similar qualification
• Professional operations
• Excellent service orientation
• Organisational skills
• Stress-resistant
• Team Player
• Fluent in English
• Accounting knowledge

We provide:

• Young and dynamic team
• Innovativ work environment
• Promotion prospectives & Job opportunities
• Contact to VIP clients
• Work expierence in one of the most emerging markets
• Cost absorption for visa and accommodation

Customer Service Reps Dubai

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities
1.Effectively manage incoming calls
2.Generate sales leads
3.Identify and assess customers’ needs to achieve satisfaction
4.Build sustainable relationships of trust through open and interactive communication
5.Provide accurate, valid and complete information by using the right methods/tools
6.Meet personal/team sales targets and call handling quotas
7.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
8.Keep records of customer interactions, process customer accounts and file documents
9.Follow communication procedures, guidelines and policies
10.Take the extra mile to engage customers

Requirements

1.Proven customer support experience
2.Track record of over-achieving quota
3.Strong phone contact handling skills and active listening
4.Good and pleasent personality
5.Customer orientation and ability to adapt/respond to different types of characters
6.Excellent communication and presentation skills
7.Ability to multi-task, prioritise, and manage time effectively
8.Minimum College degree
9.Salary: AED 2,000.00 /month + 5% commission (on trial and will be finalize after satisfactory)
10.Job location: Greece Cluster, International City, Dubai - U.A.E.

Customer support coordinator Dubai

Customer Support Coordinator is the first line of communication between customers and the Customer Support team. He/She deals with incoming requests for support, enquiries and complaints by identifying, categorizing and escalating each case accordingly. He/She will partner internal key stakeholders to follow through each reported case and ensure satisfactory closure.  

 

KEY RESPONSIBILITIES 

Answer, identify and prioritize incoming requests according to urgency and/or agreed customer service level agreements (SLA)
Understand customers’ issues before deciding next course of action 
Review sales contract to ensure SLAs are met and determine resources required
Escalate case to Technical Support and/or Technical Experts, and eventually Field Engineers if required 
Schedule and arrange service attendances (on-site and/or remotely) and ensure availability of appropriate resources (human resources, tools & equipment, spare parts)
Monitor service progress from initiation to completion and update status in Customer Support information system as well as ERP system(s) as necessary, e.g. for spare parts taken out of warehouse
Provide service quotation to customers based job requirements 
Connect Field Engineers with customer’s representatives. Prepare Field Engineers to go on-site if required
Verify completion of service support delivered 
Invoice Customers as per initial quotation and based on service outcome 
Maintain competent understanding of company’s products, their functions and alternatives
Partner RMA coordinators to manage products / parts (ie warranty, QC, return)
Ensure compliance with the Company’s Quality Management systems 
 

PARAMETERS/BUDGETS (IF APPLICABLE)

Investigate most cost-effective way for service attendance
Request proposals and outsource services to 3rd party as appropriate
Approve or reject invoices from Service Partners
Cooperate with Finance in tracking of accounts receivables on invoices sent out

Ask Recruitment

Arab Speaking Telemarketing Executive - Female Dubai

We are urgently needed Female Arabic Speaking telemarketer, who can join immediately. With or without experience.
Responsibilities:
• Make a minimum of 30 calls per day, qualify the prospect and book at least 2 appointments per day with senior decision makers
• Explain services, and answer questions from prospective inbound enquiries
• Maintain records of contacts & accounts
• Use the sales script and make it better
Skills:
-Superior Communication Skills
-Fluent in Arabic and English

eateasily

call center representative in Dubai 

• Providing prompt, efficient and courteous service to callers.

• Providing the utmost professionalism and exceptional customer service via telephone, Internet email and instant messaging.

• Handling customers inquiries by telephone and by email

• Coordinating with the fast food and restaurants with regards to customers’ orders

• Manage and resolve a variety of customer issues, complaints and requests.
 

Business Development Manager Dubai

We Multinational Corporate Business Group operating in 20 countries with 17 different companies our media companies now we are looking for Corporate Client Relation Head Female for our Business Group, Masters or equal females who have well groomed pleasant personality fluent in English able to Lead all corporate and client Head also look after Corporate clients business deal with them, regarding business with company able to provide full details and make deals also take care corporate client provide maximum facilities when they using our jets or Cruise Service, and distribution network for hydro herbal molasses etc  handle  electronic and print media campaigns for our corporate clients, have new visions in mind with sharp mind reading skill to handle clients with there business requirements, freely able to work late extensive hours including nights can work and complete presentation in short notice able to lead her team, can frequently travel in country and aboard regarding business meetings, official parties, shoots for commercials, media companies, and any other event, persons should be Fully liberal bold open minded in every sense can easily wear proper office western cloths while out of country, can able to use her personality charm with strong convincing power together to impress clients, fully familiar with computer, Her personality charm will be plus point as people know its always hard to deal with corporate sector specially when you have Multinational companies and international business clients, remember its not a 9 to 5 normal office job its media related time consuming and demanding job in every sense,
 
We only deal with selective companies as corporate clients so as a Head of department person can expand business volume with them in Media, Manufacturing, Hospitality, Trading, Import Export, Resorts, Business small jets, luxury small boats, café, hotels  business, kindly send full CV with face impressions and complete details so we can easily process without wasting time, kindly read all job details carefully before apply best salary package with all necessary facilities will provide to perform duty with best abilities,
 
able to take deep interest in culture and traditions also able to motivate people about our services in media event management production, other trading items, molasses, chartered Jets and mini Cruise/boats for business or holidays in 20 countries  make very friendly and affordable tour plans for them take active part of every national level celebrations, make very close relations with local print electronic media, able to create very healthy promotion campaign

smarteksystems

Customer Service Agents Dubai

Experience in customer service and strong organizational skills. Basic office skills, good computer knowledge including Word, Excel, Adobe Acrobat, Outlook...Excellent English speaking and writing skills are a must.

Administrative support and office management experience, in addition to business correspondence and software applications for databases, spreadsheets and desktop publishing is required.

After the initial training, more complex or managerial responsibilities will be added to sales administrative assistance responsibilities.

There is a lot of opportunity for advancement. Commission is guaranteed for every sale.

Experience in customer service is beneficial, along with having sound judgment, discretion and the initiative to drive organizational processes. A successful candidate will have to be able to work independently and run the office during COO's absence.

Daily duties will include: booking sales meetings, follow up with clients and potential clients. drafting emails, arranging for demos, preparing invoices, answering phone calls, etc. After the training, daily duties will include gathering sales leads, arranging for sales meetings, attending sales meetings

A successful candidate must be an independent, quick learner and an ambitious go-getter.

 

Tele sales Dubai

Reputed Government Services Company with branch in Bur Dubai requires Sales Co-ordinator (Tele-Sales)

Job Specification:

General Criteria

Education: Any College Degree
Experience: Prior Tele Calling Experience preferred
Language Skills: Good English Communication (Mandatory) and Hindi will be preferred
Salary Range: Attractive and will be decided according to skill.
Incentive: Will be discussed
Job Location: Bur Dubai

Critical Criteria:

Key skills: Tele Calling skills; Negotiation; English Language Proficiency; Communication skills; Telephone etiquette; Bulk Mails; Reports etc.,

Selected Candidates