Customer Service

Secretary Dubai

Alahramtaqa

Job description: Secretary

The Successful Applicant
The successful candidate must be fluent in speaking, reading and writing Arabic and English Must be proactive and a team player Ideally have professional services experience Ability to Multi Task

The Role

• To assist Commercial Head by performing diverse and advanced secretarial and administrative duties. Prepares business travel schedules, management meetings, coordination with other departments. Coordinates with Admin, HR/Retail/Marketing/Finance.
• Manages the daily administrative functions and to keep Commercial head informed and focused on priority issues
• Handles a wide range of highly profiled and confidential information requiring a dedicated level of confidentiality at all times. Screens all requests for information and is sensitive to whom and in what form, information can be released.
• Sorts, reads and annotates incoming mail and documents. Initiates action with the Commercial Head incoming correspondence by determining priorities, forwarding to proper departments for action, or composing correspondence in response.
• Manages the Commercial Head’s travel agenda. Books travel arrangements, confirms business agendas, and arranges hotel bookings, vehicles and special events as required.
• Schedules the Commercial Head’s appointments and maintains his calendar. On own initiative makes alternative arrangements for cancelled or interrupted appointments.
• Maintains department’s generic file/records.
• Performs any other miscellaneous job required for the department

 

Advanced Exhibitions

Telemarketing Agents Dubai

Make outbound calls to prospective customers
Work to daily / weekly targets, to achieve required
making outbound business to business calls
booking meetings and demonstrations for the account manager
Sourcing leads from the internet and email campaigns
assisting sales executives to achieve their sales targets with all aspects of sales, salary and commision

Receptionist Dubai

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
 

Tele Sales Agents Dubai

Tele Sales Executive

Job Description:

Consistently generate sales for company’s products and services through Tele Sales to Corporate/Business customers (B2B Sales)

Requirements:

Excellent communication skills, etiquette and acumen to access and connect with key decision makers at potential Corporate/Business customers. Proven successful track record in tele sales / direct sales to corporate/business accounts (B2B Sales) and expertise in independently handling the whole sales cycle starting from prospecting to sales closing. Should be responsible, aggressive, persuasive, and target oriented achiever. Should have a go-getter attitude and out of the box thinking ability. Proven sales closing experience, strong presentation skills, good listening skills and good interpersonal skills required. This position requires individuals with high self-esteem, confidence, perseverance, enthusiasm, and pleasing personalities, who are self-starters and well organized.

Education : Bachelor’s Degree

Experience : 2 Years’ successful B2B tele sales or direct sales experience

Salary Package : Base salary + incentives

Customer Service Reps Dubai

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities
1.Effectively manage incoming calls
2.Generate sales leads
3.Identify and assess customers’ needs to achieve satisfaction
4.Build sustainable relationships of trust through open and interactive communication
5.Provide accurate, valid and complete information by using the right methods/tools
6.Meet personal/team sales targets and call handling quotas
7.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
8.Keep records of customer interactions, process customer accounts and file documents
9.Follow communication procedures, guidelines and policies
10.Take the extra mile to engage customers

Requirements

1.Proven customer support experience
2.Track record of over-achieving quota
3.Strong phone contact handling skills and active listening
4.Good and pleasent personality
5.Customer orientation and ability to adapt/respond to different types of characters
6.Excellent communication and presentation skills
7.Ability to multi-task, prioritise, and manage time effectively
8.Minimum College degree
9.Salary: AED 2,000.00 /month + 5% commission (on trial and will be finalize after satisfactory)
10.Job location: Greece Cluster, International City, Dubai - U.A.E.

Customer service manager Dubai

Who we are

Soopa is a Dubai–based online grocery marketplace. It brings supermarkets and specialty stores together under the umbrella of a great, unified shopping experience. 

We are looking for

We are looking for a Customer Service Executive who will help us to build innovative experiences for our Grocery App. We have a very strong focus on customer satisfaction and want to put our users in the forefront and ensure they have a pleasant an uninterrupted experience while achieving our business goals that keep the lights on. The challenge is very big and so is the impact you’ll have. Soopa is set out to change the way people do their grocery shopping and you will be part of the team that will make this transformation a reality.

If your qualifications are

- 3 years experience in customer care with e-commerce 
- Excellent written and spoken English and Arabic
- Understanding of e-commerce business and operations 
- Experience working on systems
- Available in UAE, work place is Dubai

Your responsibilities are

- Manage incoming calls
- Generate sales leads
- Handle customer complaints and deal with issues all the way to resolution 
- Liaise with operations and follow up orders, issues
- Marketing calls to customers 
- Identify and assess customers’ needs to achieve satisfaction

What you get

- Experience of work in developing and growing Dubai based start-up
- International team environment 
- Competitive salary 
- Company bonuses and awards

Senior Customer Service Officer Dubai

- To provide customer service support through telephone and email correspondence.
- Take ownership to deliver on quality and speed of own work in order to meet the customer expectations through written work
- Handle routine and complex inquiries from internal and external customers within well-defined procedures and in a customer centric manner
- Contribute to the operational efficiency of the department through effective and efficient liaison with relevant individuals and units to ensure swift and efficient follow up of cases
- Maintain strict confidentiality of all data processed including clients details and historical records

Receptionist Dubai

Job description: ADGECO Group is looking for a female Executive Secretary who can provide first-rate administrative support to our senior management. She will be responsible for preparing reports for supervisory and management staff and will serve as a liaison between our clients and the management of the company She will be also responsible to write contents and other correspondence for the company website.

Selected Candidates