Customer Service

Receptionist Dubai

Job description: The Hotel Receptionist is responsible for providing efficient and exceptional service to a wide variety of individuals on a daily basis; including, guests, potential guests, vendor partners and team members.

A key responsibility of this position is to create amazing guest experiences which leave our clients and potential guests feeling assured, settled in and optimistic about the Hotel. These experiences can be delivered through a variety of activities, including: welcoming our guests, extending recognition to loyal guests, providing an accurate and efficient check in/check out process, promoting the Hotel program, assisting guests during their stay with questions or concerns and providing exceptional service to individuals contacting the hotel via phone. Individuals in this role must adhere to the Hotels standards and procedures in order to deliver a consistent guest experience across the brand while complying with all safety, security and quality measures.

Client Relation Executive Dubai

A Dubai based advertising and production company is currently on the look-out for a Client Relation Executive cum Office Manager who can serve as an interface between customers and the Company by providing the product and service information; resolving product and service problems and keeping a database of all active and prospective clients. The position will also be required to essentially ensure the smooth running of an office on a day-to-day basis. Attractive salary and an incentive bonus scheme offered for the right candidate. 

Duties and Responsibilities

1. Client Relation Executive Duties

• Attracts potential customers by providing adequate information regarding the product and services offered by the Company and suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

2. Office Manager Duties

• Perform clerical duties including filing, answering phone calls, responding to emails and preparing documents.
• Collect and keep track of invoices and billing.
• Provide administrative support to the operation team.
• Greet visitors and direct them to the appropriate person.
• Be the overall in-charge of all the admin duties of an office.

Person Specification

1. Experience and Qualification

• Previous office-based, secretarial or customer-facing work experience is essential,
• Basic Educational Qualification, preferably a graduate

2. Skills & Know-how

• Relationship-building skills,
• good interpersonal and time management skills,
• Good Problem-Solving skills,
• Proficiency in MS Office Applications such as Word, Outlook, Powerpoint and Excel.

Receptionist Dubai

New JLT salon looking for a Receptionist 

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%). 

Responsibilities:
- Welcome the customers 
- Manage phone / website bookings  
- Manage salon's retail stock
- Control the attendance and the cleanliness of the salon
- Promote and sell salon's retail products 
- Attend work trainings if required

Qualification requirements:
- Be punctual, responsible, strong personality, able to manage others and anticipate customer needs
- Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way
- Excellent level of English; able to understand clients' needs and interact with them, able to use professional language
- Experience working in Dubai is a bonus

Customer service reps Dubai

kiaowa dubai

Country: United Arab Emirates
Job description: Online customer service
Good at communicating with people, good teamwork spirit and high sense of responsibility to ensure the quality of work.
Flexibility
Can speak Arabic, English, female
Have online marketing experience
Minimum 1 year uae experience required
 

Receptionists Dubai

Ras group of companies

Country: United Arab Emirates

Job description: Group of companies requires young, dynamic and smart female staff 
Receptionist (01) 
Purchase Assistant (02)
Sales Assistant (02)
Any nationality 
Arabs and Central Asia (preferred) 
Good Looks/Presentable 
Spouse Visa (preferred)
Visit Visa 
Salary – 2000-5000 per month

Call Centre Supervisor Dubai

An opportunity has arisen within the IT space for an experienced Call Centre Trainer in an ongoing contract.  The Call Centre Trainer will have responsibility for training the first level help desk service team. The role is based in Dubai

Call centre agents Dubai

Eateasily

Job description: Looking for a Call Center Representative with relevant experience.

Providing the utmost professionalism and exceptional customer service via telephone, Internet email and instant messaging.
Providing prompt, efficient and courteous service to callers.
Handling customers inquiries by telephone and by email
Coordinating with the fast food and restaurants with regards to customers' orders
Manage and resolve a variety of customer issues, complaints and requests. ​
 

Team leader Dubai

Selected Candidates