Jobs updated


Customer Service


Call Centre Representatives Dubai


We are looking for Call Center Representatives and a Call Center Supervisor for an expanding company in Dubai. You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company’s services, collect information on the client’s requirements, upsell services and conduct follow-up calls.

Responsibilities

  • Manage incoming calls and customers service enquiries.
  • Identify and assess the client’s needs and obtain client information
  • Provide accurate and complete information about the services offered by the Company.
  • Persuade potential clients to purchase a service from the Company
  • Take the client through the booking process in a clear and informative manner
  • Recommend new services, value added services, upgrades and renewals.
  • Maintain enquiries and the client data bases
  • Follow up on initial contacts and build relationships through open communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Contact businesses or private individuals
  • Keep records of all conversations in our call center database

Education and Experience

  • College Level
  • Proficient in relevant computer applications and call center systems
  • Previous experience within a call centre environment would be an advantage
  • Good typing skills
  • Knowledge of sales principles and methods
  • Required language skills – English and English/Arabic
  • Possess strong verbal communication skills, negotiation skills and adaptability

 

We require the following:

 

3 x Arabic/English speaking Representatives

3 x British Nationality/Educated Representatives

3 x English speaking Representatives with previous Call Centre experience

1 x Arabic/English speaking Supervisor with previous Call Centre experience.

 

We are offering a basic salary plus good commission structure

Customer service manager Dubai


Drive Line is a leading supplier of equipment and spareparts to diverse industries and commercial undertakings in Oil & Gas, Marine, Process Industry, Power Generation, Material Handling and Construction sectors. Drive Line serves these industries with world-class products from Sumitomo Drive Technologies, Hansen Industrial Gearboxes, Stromag Couplings, Q-SPD Surface Drives, Rockford Clutch, Mechanics Driveshafts, Premium Transmissions among others. 

Roles & Responsibilities 
- Liasoning with vendors and customers 
- Handling mails, deliveries and invoices 
- Overseeing front desk area and assisting sales team as and when needed 
- Capable of managing multiple task and projects at the same time 

Qualifications 
- Bachelor's degree or equivalent 
- 2+ years' customer service experience 
- Well-organized with an aptitude in problem-solving 
- Strong verbal and written communication skills 
 

Call centre agents Dubai


Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

Telesales Dubai


Inbound and Outbound Sales Lady
Preferably but not required have experience selling CCTV Systems
Calling customers and attend to their security needs
Under family visa
2-3 years experience

Customer Service Executives Dubai


Looking for Customer Service Staff (Female)

Requirements: 

  • Can work in shifts
  • Can handle pressure
  • Should have prior experience 
  • Available in Dubai
  • Can join immediately

Benefits

  • Excellent Salary Provided
  • Accommodation Provided
  • Visa provided by the company

 

Tele sales Dubai


An IT company in Dubai is looking for Tele-Sales Executive  who has good communication skills and good knowledge of MS Office . She should be able to talk to prospective customers and generate leads. I
 

Telemarketing agents Dubai


Experienced Telemarketing officers required for a bank in Dubai. Send your CV

Customer Relations Executive Dubai


VAM Systems is currently looking for Customer Relations Executive for our UAE operations with the following skill set and terms and conditions:

Skill Set required:

Should be able to communicate with the customers on the capabilities of channels like Mobile banking, internet banking, ATMs etc.

Terms and conditions: 

Joining time frame: 2 weeks (maximum 1 month).

The selected candidates shall join VAM Systems – UAE and shall be deputed to one of the leading Banks in UAE.