Currently hiring a FEMALE receptionist for a well established firm in Dubai. In addition to performing services as a receptionist, the job holder will also be required to undertake customer services responsibilities. The job requires, but is not limited to, the following: • Supervise the front office • Answer Calls/messages and provide appropriate guidance where necessary • Greet customers • Review voicemail messages/emails • Data entry and maintaining spreadsheets • Maintain calender for senior executives • Follow up on leads and updating relevant databases • Monitor and record attendances • Coordinate with staff and service providers for receiving/sending mails, packages, etc. The ideal candidate will: • be a graduate and have minimum 2 years relevant experience • have excellent command over (written and spoken) Arabic AND English • be between 21 to 36 years of age • have proven skills in MS-Office applications, particularly Word, Excel and Powerpoint
Webhytz Tech is a startup IT based firm which gives you a unlimited earning opportunity wherein you can show your abilities to earn a lot.
To make call to prospective customers, make clients from every possible way - through marketing & explain them about product features and services offered.
E-mail follow ups and closures
Fixing an appointment
Meeting with Clients
Recieving Payment, Online Transfers
Sending proposals to the customers.
Respond and follow up on new inquiries by telephone.
Preparing Daily Report.
Salary - incentive based flat 50% Amount of a sale.
Desired Candidate Profile
Customer Service Reps Dubai
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
1.Effectively manage incoming calls
2.Generate sales leads
3.Identify and assess customers’ needs to achieve satisfaction
4.Build sustainable relationships of trust through open and interactive communication
5.Provide accurate, valid and complete information by using the right methods/tools
6.Meet personal/team sales targets and call handling quotas
7.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
8.Keep records of customer interactions, process customer accounts and file documents
9.Follow communication procedures, guidelines and policies
10.Take the extra mile to engage customers
1.Proven customer support experience
2.Track record of over-achieving quota
3.Strong phone contact handling skills and active listening
4.Good and pleasent personality
5.Customer orientation and ability to adapt/respond to different types of characters
6.Excellent communication and presentation skills
7.Ability to multi-task, prioritise, and manage time effectively
8.Minimum College degree
9.Salary: AED 2,000.00 /month + 5% commission (on trial and will be finalize after satisfactory)
10.Job location: Greece Cluster, International City, Dubai - U.A.E.
Customer service reps Dubai
Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy Respond to customer queries (Calls/Emails) within the specified TAT Triilingual (French/Arabic/English) Call center + Call/Correspondence work type Manage customer expectations & ensure a robust communication rhythm Deliver on Performance SLAs as set by the Client BUSINESS FUNCTION Customer Service PRIMARY SKILLS Candidate must have excellent Arabic & English skills (Written & Verbal) Candidate should have a exposure/experience in a call center/customer service environment Excellent interpersonal & communication skills are a must. Ability to multi-skill & co-ordinate multiple activities under pressure. Strong customer focus. EDUCATION / EXPERIENCE Any graduate with At least 1-3 yrs of customer service/calling experience in Banking/ Financial Services, preferably in Insurance domain Domain knowledge of Insurance Exposure to Transaction work flow
Customer Service Officer Dubai
Resolve client issues reported by phone, email, and through cases in a Customer Relationship Management (CRM) system.
Communicate effectively with customers via phone and email.
Navigate multiple software systems to locate information and troubleshoot problems.
Ensure that client issues are dealt with in an efficient and satisfactory manner under time constraints.
Understand the company’s capabilities and service offerings and effectively communicate them to clients.
Work closely with internal teams in order to maintain a continuous knowledge of customers and properties in order to identify potential issues and/or related opportunities to strengthen the relationship.
Send mailers, update information, data entry and assist the marketing Team
Escalate issues, as necessary, to the Client Services Manager and Team Lead.
You should be aspiring to lead the customer services of the Company.
Must have experience in CRM / Data Management.
Great English. Resourceful. Excellent Time Manager.
We are looking for some one who can join immediately with the visit visa status.
Must hold a Bachelor degree from a reputed university
Prior customer service and/or sales experience
Driven for results and goal oriented
Must have attention to detail to fully satisfy client’s needs
Must possess a positive attitude and strong work ethics
Ability to fully explain value added service recommendations to the client
Must be able to manage in a fast paced work environment
Must have superb customer service skills
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment.
Considering some on visit visa and able to start immediately.
Job Type: Full-time
Salary: AED4,000.00 /month
Customer Service: 3 years
CRM or Data management: 1 year
Telesales Representative, where the main requirements are:
Ensuring the team meets the sales targets.
Sales training, development, and performance management.
A good understanding of the market dynamics in the respective sector.
Developing sales strategies to guarantee success and growth.
Developing and maintaining customer relationships
Disciplined use of CRM system, communication and customer management.
Handling customer complaints and enquiries.
Monitoring random calls for quality assurance
Customer Service Reps Dubai
Yachts Company in Dubai is looking for customer service/ business development. Requirements: who can speak english (other languages are considered too) Good presence Polite 2500 dh + commission
Customer service reps Dubai
We are looking for a customer-oriented service representative.
What does a Customer Service Representative do?
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- - High school degree