Customer Service

mymaid

Customer Service – Arabic
A Maids’ Services based in Dubai has an urgent requirement for a Customer Service to act as a liaison, provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. He/She has to ensure excellent service standards and maintain high customer satisfaction.
Job Duties & Responsibilities:
• Effectively manage large amounts of incoming calls.
• Knowledge on Maids’ Services online system booking.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers
Education and Experience Requirements:
• High School or Equivalent. 
• Proven customer support experience
• At least 2 years in Maid Services or Janitorial services preferred
Knowledge, Skills, and Abilities 
• Strong phone contact handling skills and active listening.
• Familiarity with Maids’ Services online systems and practices
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Telesales agents Dubai

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the database

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

· Ability to learn about products and services and describe/explain them to prospects

· Excellent knowledge of English

· Excellent communication and interpersonal skills

Senior Customer Service Officer Dubai

- To provide customer service support through telephone and email correspondence.
- Take ownership to deliver on quality and speed of own work in order to meet the customer expectations through written work
- Handle routine and complex inquiries from internal and external customers within well-defined procedures and in a customer centric manner
- Contribute to the operational efficiency of the department through effective and efficient liaison with relevant individuals and units to ensure swift and efficient follow up of cases
- Maintain strict confidentiality of all data processed including clients details and historical records

Customer service Dubai

 ZAHRA GENTS SALON 

Zahra Gents Salon is a salon located in Jumeirah Village Circle. We are seeking for great professional skills and is currently revamping our current salon to a brand new one with exclusive arrangements. The new management style emphasizes on the expansion of the salon and to be one of the fast-growing salon chains. The team is very young and is new so we would love to welcome people to the team who can support us throughout. The start might not be the best but the future will look bright. 

RESPONSIBILITIES
Creates an exceptional guest experience by listening to and understanding the guest’s needs, providing quality service, and performing services requested in an efficient and professional manner
Completes administrative tasks (transactions on the computerized register, guest accounts, etc.) and performs light housekeeping duties as needed
Promotes products and services designed to help guests get the style they want
Attends all staff meetings, training’s, and educational classes as required
Performs other duties as assigned

QUALIFICATIONS
Great people management skills 
Must train fellow colleagues in a fun and fast-paced environment 
Previous experience preferred
Neat, clean, and professional appearance
Outgoing and friendly personality
Proficient computer skills
Must be able to work a flexible schedule, including evenings and weekends
Must be able to stand for long periods; perform repetitive movements with fingers, hands, wrists, and arms; and perform continuous grasping and reaching, often above shoulder level
Must be prepared to grow and be part of the brand t

LITZ

Telesales Executive Dubai

We are looking for a Telesales Executive who is capable of making calls thereby generating interest, qualifying prospects and closing sales.

Responsibilities :

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Contributing to team effort by accomplishing related results as needed.

Understand customer needs and requirements

Research accounts, identify key players and generate interest

Maintain and expand your database of prospects



Skills/Qualification Required:

Energetic with an positive attitude

Excellent Communication Skills in English.

Degree / Post Graduate 

2-3 Yrs UAE experience preferably in telesales.

Fresher with fire in the belly can also apply



Salary Offered

3,000 – 3,500 Dhs. + Commission

 

United group

Telesales ageNts Dubai

We are looking for Telesales Executive with with one of the well know company in dubai.

Candidate should have Minimum 2 years experience in Outbound, target based role in UAE. (We require candidates strictly who have done minimum 50 outbound telesales)

Candidate should be from any Insurance, Life Insurance , Real Estate, property exprience

Age – Not above 33

Knowledge of any other language is an added advantage.

Ready to work on rotational shifts.

bric-investment

Tele sales agents Dubai

TELESALES experience is a must . To ideally fill the role of Property Investment Consultant you will need to be a solid "people-person" and to possess the ability to build relationships quickly and effectively. Experience in property management, sales and lettings and new home sales are ideal. Individuals should also have an understanding of the International real estate markets. The role of Property Investment Consultant is an exciting prospect for an individual who wishes to develop within the property sector. The business is stable and has an extensive infrastructure of investors and property developers. The ability to help grow the business and have responsibility as part of a team is an attitude that the managers and directors promote. Additionally, there is a lucrative commission structure, a professional Dubai-based location and the opportunity to learn from experienced portfolio managers – consultants and more.

Are you a naturally confident person? Do you thrive on progression and opportunities in the work place? Are you independent and motivated? Do you have strong drive and solid work ethic? Are you interested in joining a Global firm? We are looking for candidates driven by results who have excellent communication skills, a professional attitude and the ability to think around a problem. The ideal candidate will be motivated by working toward goals, hitting targets and is comfortable being pushed outside their comfort zone.

BRIC provide full training each step of the way. First week of work will be a week of training – Learning the company and our platform to help and assist our clients. Training is fully paid.

The Reward

Salary for the first 2 months is 8,000 AED per month.
After 2 months = high commissions with basic salary
Excellent long term career prospects / Promotional opportunities to work all over the world with BRIC Group
The BRIC Group will be conducting telephone interviews and thereafter inviting successful candidates to attend face to face interviews in TECOM, Dubai

The BRIC Group will be conducting telephone interviews and thereafter inviting successful candidates to attend face to face interviews in TECOM, Dubai

Telemarketing/Marketing Executive - Software Sales Dubai

Webhytz Tech is a startup IT based firm which gives you a unlimited earning opportunity wherein you can show your abilities to earn a lot.
To make call to prospective customers, make clients from every possible way - through marketing & explain them about product features and services offered.
E-mail follow ups and closures
Fixing an appointment
Meeting with Clients
Recieving Payment, Online Transfers
Preparing presentation
Sending proposals to the customers.
Respond and follow up on new inquiries by telephone.
Preparing Daily Report.
Salary - incentive based flat 50% Amount of a sale.
Desired Candidate Profile

Selected Candidates