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Customer Service


Customer service reps Dubai


Customer Service Representative 

• Effectively manage large amounts of calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships of trust through open and interactive communication.
• Raising customer's requests on CRM.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
Job Requirements
• Good knowledge of relevant computer programs and telephone systems.

• Interpersonal skills.
Cool-tempered and able to handle complaints.

Customer reps Dubai


Customer Service Representative Job Responsibilities:

Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Receptionists Dubai

Leading Business consultancy company based in Dubai is looking for a good looking secretary and reception. qualification requirements :
1- Good looking and handsome and trustworthy.
2- Smart , sharp , ready to act fast , and have the ability to learn fast .
3- Organized and have a grate commitment with job and time saver
4- Have a good knowledge of Microsoft office tools and programs & very good internet user .
5- Have a general knowledge in Photoshop .
6- Fluent in ( speaking , writing and communication in English ) other language will be advance .
7- • Strong multitasking and prioritizing skills
• Ability to keep information confidential
• Strong written and oral communication skills
• Must be able to work independently as well as in a team
Other requirements will be discussing during interview

Customer service manager Dubai


What is the Job-like?
•Be the point person for office upkeep & employee experience.
•Liaise with facility management vendors, including cleaning, catering and security services.
•Organize the office and order stationery/equipment.
•Maintain the office condition and arrange necessary repairs.
•Maintain and replenish office dry & wet pantry inventory.
•Coordinate with IT department for all tech equipment setup and management.
•Scanning/filing paperwork as needed.
•Process office & employee expenses reports and invoices.
•Provide support to visitors.
•Address employees query regarding issues (e.g. stationery, travel arrangements etc.)
•Organize in-house or off-site activities around dignitary visits, meetings, conferences etc. 
Who should apply for this role? (Experience required, skills, Roles and Responsibilities)
•3+ years’ office management experience in UAE.
•Fluency in oral & written English (Arabic, Hindi other languages a plus).
•Experience with administration of corporate matters (e.g. trade license renewals, Visa applications, etc.) 
•Valid UAE driver’s license.
•High School degree
•Basic MS Office Skills (Word, Excel & Outlook)
•Monday to Friday work week, given setup of global offices
Other Skills/Qualifications: 
•Ability to pay attention to detail in the fast paced environment 
•Comfortable with problem-solving with minimum oversight.
•Ability to improve processes

Team Leaders Dubai


Looking for 2 Business development managers for an up coming company with 6 different projects.

Candidates should be able to run the project under the supervision of a Project Manager, should have following criteria.

- Well spoken and written english. Arabic is a plus

- Should be able to meet the deadlines of the project.

- Scheduling meetings and attending them with the important clients.

- Establish good netwroking in relation to the business.

- Team player

- If any experience of launching a project that would be great.

- Good knowledge of Social Media activities

- Should be able to make effective presentations

- Good skills of MS Office.

- Highly motivated and innovative.

- Graduate or post Graduate in Business related subjects. (Project Management is a Plus)

Customer service reps Dubai


General Motors LTD

Customer Service Representative


Overview

Collaborative and Respectful. A place to dream and do. These are just a few words that describe what life is like at General Motors. As one of the world’s most admired brands, General Motors is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

Who we’re looking for

General Motors Customer Service Department is looking for a passionate and highly-motivated Customer Service Representative. The primary responsibility of this role is to support the Customer Service department's objective to take ownership of inbound communication (primarily telephone with some e-mail and written correspondence) from customer, dealers, financial institutions, etc.; evaluating the caller's requests, needs and concerns, and providing customer-oriented solution within established guidelines to build customer satisfaction and loyalty to TFS Brand.

What you’ll be doing:

Take ownership of calls by investigating, researching and resolving various questions regarding insurance, credit, and payment.
Provides accurate payment related information and processes phone payments and website inquiries in a timely manner.
Reviews customer history and where appropriate and based on established policies and procedures, processes retail extensions, due date changes and reasonable lease deferrals, waives late charges and makes payment arrangements.
Works with other departments to resolve customer account issues.
Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
Initiates appropriate forms to fulfill customer requests.
Researches unique customer requests using internal manuals, policies and guidelines, and promptly reports/refers more complex, non-routine issues to Customer Service Team Leader for resolution.

Qualifications

Excellent verbal communication and interpersonal skills.
Self-starter and independent. 
Team oriented and results driven.
Strong organizational skills and attention to details.
Attendance and Punctuality are essential for this position.
Ability to maintain regular and predictable attendance to support team and business objectives.
Capability to work flexible work hours, which may include day, evening and weekends shifts.  
PC keyboarding and navigation skills between various programs and systems are required.
Previous experience in a customer facing role, sales or call center environment helpful.

Receptionist Dubai


Whydham

Receptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. KEY RESPONSIBILITIES • Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. • Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks. • Be familiar with all the Front Office software required for the Front Office Receptionist. • Ensure that all hotel standards are met when serving the guests and handling information. • Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Review Front Office log and Trace File daily. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates. • Promote and sign up Wyndham Rewards memberships to guests. • Have knowledge of emergency procedures and assist as needed. • Use proper etiquette at all times when communicating with guests and associates. • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. • Maintain and market promotions and guest programs.
Super Events Ltd
Telesales Agents Dubai
We are hiring now and need several telesales agents to join our team, We recently opened a new Office and now recruiting new staff. You will enjoy modern environment and top set up. This is a permanent position with working hours: 8.45am - 4.30pm or if part time required 8.45am - 2pm or 3pm.
We have been in business for 17 years and are leaders in our niche of the marketing industry.
Business to business only. We prefer experience in cold calling outbound candidates,