Customer Service Representative Dubai
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
> Resolve customer complaints via phone, email, mail, or social media.
> Use telephones to reach out to customers and verify account information.
> Greet customers warmly and ascertain problem or reason for calling.
> Cancel or upgrade accounts.
> Assist with placement of orders, refunds, or exchanges.
> Advise on company information.
> Take payment information and other pertinent information such as addresses and phone numbers.
> Place or cancel orders.
> Answer questions about warranties or terms of sale.
> Act as the company gatekeeper.
> Suggest solutions when a product malfunctions.
> Handle product recalls.
> Attempt to persuade customer to reconsider cancellation.
> Inform customer of deals and promotions.
> Sell products and services.
> Utilize computer technology to handle high call volumes.
> Work with customer service manager to ensure proper customer service is being delivered.
> Close out or open call records.
> Compile reports on overall customer satisfaction.
Telesales agents Dubai
Telesales , preferably with good English and experience of sales to work for a trading company in Al Qouz Dubai,
Auto Trader UAE
Arabic Speaking Telesales Agents Dubai
We are a magazine publisher located in Dubai and are looking for a FEMALE ARABIC SPEAKING telesales executive to join our team.
The salary is aed 3500 + good commission + Medical Insurance + 30 days vacation + 1 flight ticket every 2yrs.
Required Skills :
Please send your CV
Excellent verbal communication skills.• Detail oriented – pays attention to details at each customer’s location, with extra attention to any special requests.• Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed.• Team player – ability to work within a team where members depend on each other to get work done.• Self-starter – able to identify work that needs to be done and do it without being instructed to do so.• A desire to learn, seek new challenges and take on additional responsibilities.• Reasoning ability. Good common sense with the ability to solve practical problems.• Collect wasted paper and ensure that it is sent off for recycling purposes• Perform floor polishing and buffing activities• Keep a check on cleaning materials and re-order via the Manager.• Cooperate with the rest of the staff• Undertake any other duties as may be required from time to time.• Use cleaning solutions to remove stains and clean surfaces• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.• Learn specific cleaning techniques of the company based on time and motion. Work smarter, not harder.•
Benefits: Free Accommodation + Transportation + Medical Insurance
Customer service reps Dubai
Country: United Arab Emirates
Job description: Online customer service
Good at communicating with people, good teamwork spirit and high sense of responsibility to ensure the quality of work.
Can speak Arabic, English, female
Have online marketing experience
Minimum 1 year uae experience required
Required urgently the following staff for a company in the Business Bay Area, 1. Receptionist 2. Personnel Secretary 3. HR Manager 4. Sales Manager 5. Sales Executive 6. Office boy/ girl Candidate should young energetic Female, preferably speaking English and Arabic. French-speaking will be added advantage.
Customer service Dubai
Job description: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
We are looking for a Smart and Hard-working Female Tele-marketing.
At least 1-2 years’ experience as a Tele-Marketing.
Freshers in the UAE are welcome to apply.
Knowledgeable in Microsoft Office (Word, Excel and Outlook)
Candidate should know how to speak English and Hindi fluently.
Can work independently, with minimal supervision.