Customer Service

Call centre agents Dubai

Topaz Career

Job description: Looking for Call Center Agents in Dubai, United Arab Emirates (UAE) that meets the following requirements:

Must have good communication and customer service skills both verbal and written.
Proficiency with computers especially with CRM software and strong typing skills.
Respond to customers’ questions in a polite and timely manner.
Attend large amounts of Inbound / Outbound interactions via phone, email, chat or social media.
Capture / Resolve customer feedback & complaints and manage as per process.
Data entry skills
Ability to work in a team environment.
Flexible to work in rotational shifts and adjust to changing business needs and environment.
Ready to join immediately

Experience: 0-1 year preferred 
Qualifications: Degree in any discipline from a recognized university
Salary: Unspecified
Benefits: As per UAE law
Gender: Only ladies are required for this position
Nationality: Any Nationality
Language Skills: Fluent in English (written and spoken) is a must. Any other language is an added advantage.
Computer Skills: Basic Microsoft Office
Current Location: Anywhere in UAE

Customer service manager Dubai

Job description: Preference will be given to qualified candidates who can demonstrate experience in the following;

• Reporting any potential incidents that could affect the safety and or security operations of any person or property
• Maintaining the highest possible levels of customer service at all times
• Ensuring all staff, contractors and visitors are authorized to enter the premises by means of valid passes
• Being responsible for all building keys and esnure keys are signed out for and returned on all occasions as applicable
• Confirming that each guard will report for duty in the appropriate dress and commence duties at the shift handover
• Reporting any security guard caught smoking whilst on duty
• Affirming that company mobile telephones are only used for company business while on static duties and personal calls should be confined to break periods

The ideal candidate must have a clean criminal record and must be physically fit to perform any duties.

CSR rep Dubai

Super Religare Laboratories

CUSTOMER SERVICE REPS DUBAI

Resolving Problem Samples.

* Intimating the Client regarding Problem Specimens.

* Replying to the Queries of Client/Sales Officers/Patient/Doctors through fax, telephone and Emails.

* Co-ordination with the various Depts. SRL for solving patients problems, report status etc.

* Accepting request for add-on & Cancellation of test

* Delays/Test down information from Lab. Conveyed proactively to the Client/Sales Officers.

* Documentation of Various queries, complaints received from clients, patients and doctors and doing follow –up for the same.

* Documenting Delayed reporting of tests from the laboratory and providing analysis for the same.

* Has knowledge of product line, prices, drop ship items, various marketing promotional services, and similar data, as required

Minimum One (1) year's experience. Knowledge and good communication ability in English . Pleasant telephone voice/manner, ability to operate simple office software sufficiently to perform the job. Ability to compose correspondence.

Telesales agents Dubai

Job description: Telesales Executives (Female Candidates Under Sponsorship Visa)

Contact potential customers to inform them about a product or service
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Keep records of calls and sales and note useful information
Candidates with strong Telesales Experience can Apply
Excellent communication and negotiation skills.
Good Command Over English & Hindi (Arabic is plus)
 

Receptionist Dubai

New JLT salon looking for a Receptionist 

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%). 

Responsibilities:
- Welcome the customers 
- Manage phone / website bookings  
- Manage salon's retail stock
- Control the attendance and the cleanliness of the salon
- Promote and sell salon's retail products 
- Attend work trainings if required

Qualification requirements:
- Be punctual, responsible, strong personality, able to manage others and anticipate customer needs
- Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way
- Excellent level of English; able to understand clients' needs and interact with them, able to use professional language
- Experience working in Dubai is a bonus

Receptionist Dubai

A receptionist is required office in a retail environment; maintaining the store records, coordinating and supervising in-store events/activities, learning , and most importantly, building relationships with new clients

WE REQUIRE:

* Fluency in English

* Professional or personal experience as a receptionist/Secretary is a must for office duties

* Outgoing and enthusiastic personality

* Great attitude to tackling new tasks and learning new skills

This is a job where candidates can explore their potential and grow, and have fun at the same time! If you thats you send us your letter and CV to ladancia at hotmail dot com. Or what's app CV as soon as possible. Thank you for your interest will only contact you once your CV is approved.

Receptionist Dubai

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.


SALARY: 5500 AED PER MONTH
NO ACCOMMODATION 
COMPANY TRANSPORTATION PROVIDE
UNIFORM PROVIDE

Customer service agents Dubai

CUSTOMER RESPONSE AGENT AED 4000 per month all inclusive 

· Receive/ transfer calls from internal/external customers.
· Record all requests into the applications used.
· Create work orders for customer’s fresh requests.
· Building customer’s interest in the services and products offered by the company.
· Follow up the calls of the client with clerical duties which includes follow up on open requests, escalating pending WOs, as well as liaising with other departments.
· Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds and interruptions.
· Effectively deal with job stress, angry callers, and upset customers.
· Display Time flexibility towards shifts as per work traffic requirements.
· Flexibility and reliability- Ability to adapt to change; meet the changing demands of the work environment; any delays or other unexpected demands.
· Quality management- Look for means of improving as well as promoting quality; analyze the various parts of a problem properly and develop logical solutions; to follow instructions and also keep commitments.
Facility Management experience is highly preferable.
Minimum 2 years of UAE, experience desirable.

 

Selected Candidates