CSR Agents Dubai
• 2-3 experience in Customer care service
• 1-2 years of experience in Sales(Direct/indirect)
• Good to have experience in Cooperate/Retail/Outlet Sales
• Domain expertise in Telecom, Retail, Hotel
• Good communication skills in English & Arabic
• Computer proficiency
• Excellent team player
• Time Management
• Multitasking and ability to handle many requests in parallel
• Customers service orientation.
Salary is 4k+incentives + medical card+ Annual ticket
NB: If you are locally available in UAE for the face to face discussion, please do share your profile to
Receptionist for gents and ladies salons network located in best hotels in Palm Jumeirah, Dubai.
We are looking for a female receptionist, aged from 22-35, fluent in English, knowledge of Russian is an advantage too, experienced PC user, communicable, responsible, polite, experience as the administrator, hostess, receptionist is required.
Please send your CV
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Customer Service Manager Dubai
Receive all customer inquiries – service requests and complaints through CCC channels.
2- Responding to customer’ inquiry within the time frame aligned with high level of customer service.
3- Register the customer feedback on the system correctly and assigned the requests’ to operation team within the targeted SLA.
4- Follow up the operation team for all requests and escalate the pending requests to upper management based on escalation process and matrix.
5- Show a high level of professionalism in dealing with customer complaints.
6- Dealing with customer in appropriate and professional and present a good image for customer service and company as well.
7- Coordinate with operation team regarding service requests, and follow up the pending and planned works.
8- Prepare a daily report for all closed and pending jobs based on projects wise.
Skills / Qualifications:
1- Customer focus.
2- Logical thinking and good analytical skills.
3- Good communication skills.
4- Good listening and understanding.
5- Good appearance and elegance
6- Ability to work under pressure.
* Very Good in EXCEL and Data Analysis
Telemarketing consultant Dubai
Job description: Telemarketing Consultant
The key responsibilities of this function include:
• Achieving stretched targets in a result-focused environment.
• Fixing appointments with prospective clients and working in tandem with the sales team.
• Handling objections and resolving member/ customer conflicts.
• Building and maintaining strong client relationship and high level of customer service.
• Being updated on new products and services.
Required Skills :
Experience : 1-2 years of relevant experience in Telemarketing
Qualifications : Graduate
Visa status : Sponsored Visa
We need one salon professional reception and one nail technician with nail extension capability and a past experience in beauty salon in UAE with fluent English and simple arabic language .
Customer Service Reps Dubai
We are urgently looking for a telecommunication staffs/customer representatives, female are required for the position. Candidate must have an experience in telecommunication, must possess an Excellent communication skills in English. Any nationality is accepted for the role. Candidate must possess great customer service and great intellect. Please send you CV
Customer relations officer
RABIC SPEAKER CUSTOMER RELATIONS OFFICER (FEMALE ONLY)
TO BE BASED IN ABU DHABI, UAE
SALARY - AED 6,000.00 TO AED 7,000.00 per month
•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,
•Records and delivers minutes of sales management meetings (if there’s any)
•Supporting the Sales Team with insight and product knowledge for customers, when required
•Keep up to date with the current promotions to provide information to the customers.
•Coordinate communication between Sales and Aftersales Department