Customer Service

Gulf Appointments

Customer Service Representative Dubai

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
PRIMARY RESPONSIBILITIES
> Resolve customer complaints via phone, email, mail, or social media.
> Use telephones to reach out to customers and verify account information.
> Greet customers warmly and ascertain problem or reason for calling.
> Cancel or upgrade accounts.
> Assist with placement of orders, refunds, or exchanges.
> Advise on company information.
> Take payment information and other pertinent information such as addresses and phone numbers.
> Place or cancel orders.
> Answer questions about warranties or terms of sale.
> Act as the company gatekeeper.
> Suggest solutions when a product malfunctions.
> Handle product recalls.
> Attempt to persuade customer to reconsider cancellation.
> Inform customer of deals and promotions.
> Sell products and services.
> Utilize computer technology to handle high call volumes.
> Work with customer service manager to ensure proper customer service is being delivered.
> Close out or open call records.
> Compile reports on overall customer satisfaction.

Telesales agents Dubai

GFWS Technology

Conduct outbound calls to prospective customers to promote our products/services.Identify and qualify sales opportunities through given prospectsPresent product/service information persuasively to potential customers.Follow up on leads and inquiries generated through marketing campaigns.Maintain accurate records of sales activities and customer interactions in the CRM system.Meet or exceed monthly sales targets and KPIs.Collaborate with the sales team to optimize sales strategies and achieve collective goals.Provide exceptional customer service to build and maintain strong relationships with clients.Stay updated on industry trends and product knowledge to effectively address customer inquiries and objections. Any Graduate.Available to join immediately.Excellent communication skills.Ability to work under pressure.Proven track record of achieving sales targets.Excellent verbal communication skills in English.Knowledge of sales techniques and strategies.Ability to build and maintain relationships with customers.Ability to work well in a team environment.Self-motivated and target-driven

Customer service supervisor Dubai

Job description: 2-4 years of sales experience
Proven track record of successfully managing customer relationships
Highly self-motivated
Strong verbal and written communication skills
Schedule meetings and presentations with prospects
Communicate customer and prospect product pain points to appropriate departments
Coordinate with other team members and departments to optimize the sales effort
must speak Arabic

Receptionist Dubai

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented female front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).

 

Responsibilities:

- Welcome the customers

- Manage phone / website bookings

- Manage salon's retail stock

- Control the attendance and the cleanliness of the salon

- Promote and sell salon's retail products

- Attend work trainings if required

 

- NEEDS TO BE OUTSTANDING AT CUSTOMER SERVICE, able to smile all the time, able to go extra mile, able to resolve conflicts with customers in diplomatic way - APPLY ONLY IF YOU MATCH THIS REQUIREMENT PLEASE

- EXCELLENT LEVEL OF ENGLISH; able to understand clients' needs and interact with them, able to use professional language - APPLY ONLY IF YOU MATCH THIS REQUIREMENT PLEASE

- Be punctual, responsible, strong personality, able to manage others, anticipate customer needs and be proactive

- Experience working at reception / sales / hospitality business is required

- Experience working in Dubai is a bonus

 

 

#salon #front #desk #receptionist #dubai #receptionistdubai #receptionistjobsdubai #frontdeskjobsdubai

Reality One

Receptionist Position Dubai

Duties And Responsibilities:

Well Developed Communication , negotiation, phone Skills, data entry and analytical thinking skills
Handling the Front Office
Positive attitude towards work and colleagues
Representing the Business with a positive attitude and Professional appearance
Handling bookings and coordination
Monitoring Listings ,emails and responding on a timely manner
Handles all property listings related matters
Provide management /Community Teams with Regular Overview of such listings
interested Applicants please sent your cv to hrrealtyone (at) gmail (dot) com

Office Location : Business Bay

Type Of business : Developer

we wish you the best of luck in your application

Job Type: Full-time
 

Call centre agents Dubai

Job description: Looking for Call Center Agent – Arabic Speaker
It’s important the person can speak and write fluent Arabic as he/she will answer the calls and reply by WhatsApp.
With experience in the same field and in Leisure.
6 days a week
Starting date: asap
Send your CV

Pitch Warner

Customer Service Agents Dubai

Responsible for the re-conciliation of the accounts with the customers. * Monitor the expenses per market and provide feedback. * Responsible for the sales representatives and is expected to be in touch with them regularly on daily basis and understand the happenings in each market. It is also his/her responsibility that each product category sales is being justified. * Distribution expansion plan should be done at the beginning of the month in consultation with HOD * Must carry out market price survey with the sales representatives and advice the HOD on the price changes. Thus helping in increasing the sales margins. * Promote/sell company’s products/services and Prospect and develop sales network * Coordinate shipping schedules and delivery of merchandise and services. * Provide on-the-job training to new sales employees * Ability to work with less or no supervision Requirements: * Bachelor\'s degree in Business Manager or any related discipline * 3-5 years working experience * Must be good with customer service skills * Must be trustworthy and self-disciplined * Must be a goal getter and very creative * Good Strategic Planning and Management Skills * Excellent organisational and time management skills all applications should be forwarded

Customer service manager Dubai

Who we are

Soopa is a Dubai–based online grocery marketplace. It brings supermarkets and specialty stores together under the umbrella of a great, unified shopping experience. 

We are looking for

We are looking for a Customer Service Executive who will help us to build innovative experiences for our Grocery App. We have a very strong focus on customer satisfaction and want to put our users in the forefront and ensure they have a pleasant an uninterrupted experience while achieving our business goals that keep the lights on. The challenge is very big and so is the impact you’ll have. Soopa is set out to change the way people do their grocery shopping and you will be part of the team that will make this transformation a reality.

If your qualifications are

- 3 years experience in customer care with e-commerce 
- Excellent written and spoken English and Arabic
- Understanding of e-commerce business and operations 
- Experience working on systems
- Available in UAE, work place is Dubai

Your responsibilities are

- Manage incoming calls
- Generate sales leads
- Handle customer complaints and deal with issues all the way to resolution 
- Liaise with operations and follow up orders, issues
- Marketing calls to customers 
- Identify and assess customers’ needs to achieve satisfaction

What you get

- Experience of work in developing and growing Dubai based start-up
- International team environment 
- Competitive salary 
- Company bonuses and awards

Selected Candidates