Customer Service

Customer service reps Dubai

Voyage plan travel

Attend Customer queries & respond in timely manner
• Issue flight tickets,hotel reservation, visa & other travel related services
• Strive to exceed sales target
• Reporting all the sales in the accounting system.
• Handle inbound & outbound tours.
Good communication Skills and Sale Oriented.
 

Telemarketing agents Dubai

Mahindraholidays

Job description: Urgently required Telemarketing Consultant

Job Description:

The key responsibilities of this function include:

• Achieving stretched targets in a result-focused environment.

• Fixing appointments with prospective clients and working in tandem with the sales team.

• Handling objections and resolving member/ customer conflicts.

• Building and maintaining strong client relationship and high level of customer service.


Required Skills:

Experience: 1-2 years of relevant experience in Telemarketing

Qualifications: Graduate

Customer service officers Dubai

Al-muheet


Able to achieve daily and monthly targets.
Communicate with customers in an effective manner by listening to their needs and providing suitable options for them.
Generating leads and visiting potential customers to sell services.
Enthusiastic, flexible and self-motivated to generate maximum sales.

Responsibilities and Duties

Must have basic knowledge of the IT services
Must have at least six month Gulf experience or at least some potential client list holders.
Must have a strong communication and sales tactques skills like convincing clients and deal closing skills
Must be good at speaking English

Job Type: Full-time

Salary: AED6,000.00 /month

Receptionist Dubai

• You must be able to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
• You will be the first point of contact for our company. Your duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• Pleasing physical appearance and character is a MUST. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. 
• You must be able to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, etc.

Customer service reps Dubai

General Motors LTD

Customer Service Representative


Overview

Collaborative and Respectful. A place to dream and do. These are just a few words that describe what life is like at General Motors. As one of the world’s most admired brands, General Motors is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

Who we’re looking for

General Motors Customer Service Department is looking for a passionate and highly-motivated Customer Service Representative. The primary responsibility of this role is to support the Customer Service department's objective to take ownership of inbound communication (primarily telephone with some e-mail and written correspondence) from customer, dealers, financial institutions, etc.; evaluating the caller's requests, needs and concerns, and providing customer-oriented solution within established guidelines to build customer satisfaction and loyalty to TFS Brand.

What you’ll be doing:

Take ownership of calls by investigating, researching and resolving various questions regarding insurance, credit, and payment.
Provides accurate payment related information and processes phone payments and website inquiries in a timely manner.
Reviews customer history and where appropriate and based on established policies and procedures, processes retail extensions, due date changes and reasonable lease deferrals, waives late charges and makes payment arrangements.
Works with other departments to resolve customer account issues.
Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
Initiates appropriate forms to fulfill customer requests.
Researches unique customer requests using internal manuals, policies and guidelines, and promptly reports/refers more complex, non-routine issues to Customer Service Team Leader for resolution.

Qualifications

Excellent verbal communication and interpersonal skills.
Self-starter and independent. 
Team oriented and results driven.
Strong organizational skills and attention to details.
Attendance and Punctuality are essential for this position.
Ability to maintain regular and predictable attendance to support team and business objectives.
Capability to work flexible work hours, which may include day, evening and weekends shifts.  
PC keyboarding and navigation skills between various programs and systems are required.
Previous experience in a customer facing role, sales or call center environment helpful.

Call Centre Supervisor Dubai

An opportunity has arisen within the IT space for an experienced Call Centre Trainer in an ongoing contract.  The Call Centre Trainer will have responsibility for training the first level help desk service team. The role is based in Dubai

Receptionist Dubai

Aymadhamma

Job description: FEMALE Executive Receptionist OR Sales personal that can work in multicultural environment for a PERFUMES Company in DUBAI.

Must communicate well in English

Experienced in supporting high level executives

To provide administrative support and perform numerous duties

Good listening skills

Husband visa or else visa will be provided.

Please send your CV with photo and certificates 

Arms & McGregor International Realty

Team Leader Dubai

Build and manage a team of residential realtors and listing agents. Perform duties, such as recruit, train, coach and nurture a team. Scope: The Team Leader reports to the Managing Director and is responsible for the sales and leasing team. Responsibilities: 1- Recruit team members after carefully assessing their abilities and virtues. 2- Team training, sales 101 to communication skills and advance sales techniques. 3- Coach the team daily, assist every member one on one and as part of the team, assess each member’s abilities and his effectiveness in a team, while analyzing his strength and weaknesses. 4- Make sure the team has all tools needed to perform and prosper. 5- Report on the team performance and have his input in the sales strategy as well as setting a plan to hit the set targets of his team. Skills: • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders and RERA rules. • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. • Computers and Internet Browsing

Selected Candidates