Customer Service

Call Centre Supervisor Dubai

An opportunity has arisen within the IT space for an experienced Call Centre Trainer in an ongoing contract.  The Call Centre Trainer will have responsibility for training the first level help desk service team. The role is based in Dubai

Receptionist Dubai

Aymadhamma

Job description: FEMALE Executive Receptionist OR Sales personal that can work in multicultural environment for a PERFUMES Company in DUBAI.

Must communicate well in English

Experienced in supporting high level executives

To provide administrative support and perform numerous duties

Good listening skills

Husband visa or else visa will be provided.

Please send your CV with photo and certificates 

Arms & McGregor International Realty

Team Leader Dubai

Build and manage a team of residential realtors and listing agents. Perform duties, such as recruit, train, coach and nurture a team. Scope: The Team Leader reports to the Managing Director and is responsible for the sales and leasing team. Responsibilities: 1- Recruit team members after carefully assessing their abilities and virtues. 2- Team training, sales 101 to communication skills and advance sales techniques. 3- Coach the team daily, assist every member one on one and as part of the team, assess each member’s abilities and his effectiveness in a team, while analyzing his strength and weaknesses. 4- Make sure the team has all tools needed to perform and prosper. 5- Report on the team performance and have his input in the sales strategy as well as setting a plan to hit the set targets of his team. Skills: • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders and RERA rules. • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. • Computers and Internet Browsing

mymaid

Customer Service – Arabic
A Maids’ Services based in Dubai has an urgent requirement for a Customer Service to act as a liaison, provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. He/She has to ensure excellent service standards and maintain high customer satisfaction.
Job Duties & Responsibilities:
• Effectively manage large amounts of incoming calls.
• Knowledge on Maids’ Services online system booking.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers
Education and Experience Requirements:
• High School or Equivalent. 
• Proven customer support experience
• At least 2 years in Maid Services or Janitorial services preferred
Knowledge, Skills, and Abilities 
• Strong phone contact handling skills and active listening.
• Familiarity with Maids’ Services online systems and practices
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Telesales reps Dubai

IFSG GROUP

Job description: Telesales Representative Female
An effective telesales representative with excellent communication skills and have management abilities. They must be comfortable in presenting products or services over the phone as well as dealing with complaints and queries. The goal is to help the company grow by bringing in customers and developing business and added to self-development. You will be responsible for closing sales over the phone and maintaining good customer relationship.
• Husband/Father Sponsored Visa Preferred. 
• Fluent in English 
• Job Types: Full-time, Salary: AED2,000 to AED 2,500 /month+ Commission 
• Experience: Telemarketer: 2-3 year (Preferred) 
• Education: Graduate , Location: Dubai

digitalmarketingagency.

Receptionist Dubai

A receptionist's daily tasks will involve:
Meeting and greeting clients 
Booking meetings 
Arranging couriers 
Keeping the reception area tidy 
Answering and forwarding phone calls 
Screening phone calls 
Sorting and distributing post
 

Call centre agents Dubai

Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

Tele sales agents Dubai

Opening for Telesales Executive- Female 
We are looking for a Telesales Executive who is capable of making calls thereby generating interest, qualifying prospects and closing sales.
Responsibilities :
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Contributing to team effort by accomplishing related results as needed.
Understand customer needs and requirements
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects

Skills/Qualification Required:
Energetic with an positive attitude
Excellent Communication Skills in English.
Degree / Post Graduate 
2-3 Yrs UAE experience preferably in telesales.
Fresher with fire in the belly can also apply
Salary Offered
3,000 – 3,500 Dhs. + Commission

Selected Candidates