Jobs updated

Customer Service

ETA Dubai

Customer Service Manager Dubai

Receive all customer inquiries – service requests and complaints through CCC channels.
2- Responding to customer’ inquiry within the time frame aligned with high level of customer service.
3- Register the customer feedback on the system correctly and assigned the requests’ to operation team within the targeted SLA.
4- Follow up the operation team for all requests and escalate the pending requests to upper management based on escalation process and matrix.
5- Show a high level of professionalism in dealing with customer complaints.
6- Dealing with customer in appropriate and professional and present a good image for customer service and company as well.
7- Coordinate with operation team regarding service requests, and follow up the pending and planned works.
8- Prepare a daily report for all closed and pending jobs based on projects wise.

Skills / Qualifications:
1- Customer focus.
2- Logical thinking and good analytical skills.
3- Good communication skills.
4- Good listening and understanding.
5- Good appearance and elegance
6- Ability to work under pressure.

* Very Good in EXCEL and Data Analysis

Telesales agents Dubai

Cargo Care

Telesales agents Job description: We are Looking for Young Candidates for the Post of Tele Sales Executives. Freshers can also Apply. Husband/Father sponsored candidates preferred. Interested can send your CV 

Receptionists Dubai

Leading Business consultancy company based in Dubai is looking for a good looking secretary and reception. qualification requirements :
1- Good looking and handsome and trustworthy.
2- Smart , sharp , ready to act fast , and have the ability to learn fast .
3- Organized and have a grate commitment with job and time saver
4- Have a good knowledge of Microsoft office tools and programs & very good internet user .
5- Have a general knowledge in Photoshop .
6- Fluent in ( speaking , writing and communication in English ) other language will be advance .
7- • Strong multitasking and prioritizing skills
• Ability to keep information confidential
• Strong written and oral communication skills
• Must be able to work independently as well as in a team
Other requirements will be discussing during interview

Radisson UAE

Hotel Front Desk Agents Dubai

Are you a customer service or hospitality professional, if yes, then please apply as we are hiring, the hotel needs front desk agents with customer service experience and good English skills, you will greet guests and assist with room reservations, this position will pay 9000 AED per month


Telemarketing Executive Dubai

An exciting opportunity has become available in one of UAE well-established Event Management Company, making room for an enthusiastic Telemarketing Executive. 
We have:
positive and inspiring environment.
A team that provides excellent Telemarketing Executive experience.
Competitive benefits for well-deserved career oriented person like you. 
What you have:
Exceptional communication skills with thorough skills in elaborating company’s services to prospect and existing clients.
Ability to identify, develop, network and maintain winning client relationships constantly.
In depth knowledge of maintaining telemarketing related documentation and paperwork.

Desired skills and experience:
Strong command in Arabic preferably with Emirati accent.
Knowledge of Microsoft Office products (Word, Excel and Outlook).

Sybrid Pvt Ltd

Customer Service Officers Dubai-

To provide exceptional service to both external and internal customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism.

Key Responsibilities:

 Handle In-Bound & Out-Bound Calls.

 Manage and resolve customer complaints.

 Build customer’s interest in the services and products offered by the company.

 Provide customers with product and service information.

 Route calls to appropriate resource.

 Document all call information according to standard operating procedures.

 Follow up customer calls where necessary.

Data entry and maintenance of customer/potential customer data bases




Female Receptionist – Dubai

Branding agency, with European team, located in JLT needs a receptionist to handle calls, couriers, greeting visitors and general office admin tasks. Fluent English, preferably with call centre experience. Must have an excellent communication and organisational skills. At least two years office experience

Telesales agents Dubai

Looking for Telesales Agents

Responsibilities Include:
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Minimum of 1 year experience in the field of sales and customer service.

Education: High School diploma or Advanced Degree

2000aed to 3000aed range

Burdubai, Dubai, UAE