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Customer Service


Red Flag Group

Research Analysts Dubai

We are seeking talented Research Analysts of varying seniority with fluency in Persian, Kurdish, Urdu, Turkish, Arabic, and French. Successful candidates may or may not have solid experience in conducting Due Diligence and must have a general knowledge of local market conditions to strengthen the Due Diligence operation and the Firm which continues to grow on a global basis and is expanding its operations in a number of geographies. Key responsibilities: • Conducting and managing internet, database and on the ground research in both English and at least one of the Southeast Asian languages • Writing and reviewing reports • Risk analysis • Conducting quality assurance and handling client issues for the region • Gathering and managing business intelligence in the region • Becoming a specialist in certain countries • Structuring, developing and managing the relationships with vendors and resources in the region • Regular engagement with internal teams including Advisory and Sales, seeking feedback, obtaining updates and managing delivery expectations on the quality of reports in the region • Coaching, developing, managing and supporting on-site and offshore analysts and staff across departments

Market Research Assistants Dubai

Frontier Data Corp is a market research firm based out of New York. We specialize in collecting and analyzing local economic data throughout emerging markets in Asia, Africa, the Middle East and South America.

We are currently looking to hire researchers and data collectors to develop our current team for future economic data collection and survey projects.

 Researcher responsibilities will include:

 - Collecting economic data on a reoccurring basis

- Performing personal surveys

- Collecting market data in their local area

- Enter data into web-based or mobile phone based system

 Qualifications:

 - Researchers must be organized and capable of working on their own

- Access to the Internet via computer or mobile phone is a requirement

- High school education or above

- Knowledge of Excel is helpful

- Knowledge of Economics or experience performing surveys is a plus

Business Development Manager Dubai


We Multinational Corporate Business Group operating in 20 countries with 17 different companies our media companies now we are looking for Corporate Client Relation Head Female for our Business Group, Masters or equal females who have well groomed pleasant personality fluent in English able to Lead all corporate and client Head also look after Corporate clients business deal with them, regarding business with company able to provide full details and make deals also take care corporate client provide maximum facilities when they using our jets or Cruise Service, and distribution network for hydro herbal molasses etc  handle  electronic and print media campaigns for our corporate clients, have new visions in mind with sharp mind reading skill to handle clients with there business requirements, freely able to work late extensive hours including nights can work and complete presentation in short notice able to lead her team, can frequently travel in country and aboard regarding business meetings, official parties, shoots for commercials, media companies, and any other event, persons should be Fully liberal bold open minded in every sense can easily wear proper office western cloths while out of country, can able to use her personality charm with strong convincing power together to impress clients, fully familiar with computer, Her personality charm will be plus point as people know its always hard to deal with corporate sector specially when you have Multinational companies and international business clients, remember its not a 9 to 5 normal office job its media related time consuming and demanding job in every sense,
 
We only deal with selective companies as corporate clients so as a Head of department person can expand business volume with them in Media, Manufacturing, Hospitality, Trading, Import Export, Resorts, Business small jets, luxury small boats, café, hotels  business, kindly send full CV with face impressions and complete details so we can easily process without wasting time, kindly read all job details carefully before apply best salary package with all necessary facilities will provide to perform duty with best abilities,
 
able to take deep interest in culture and traditions also able to motivate people about our services in media event management production, other trading items, molasses, chartered Jets and mini Cruise/boats for business or holidays in 20 countries  make very friendly and affordable tour plans for them take active part of every national level celebrations, make very close relations with local print electronic media, able to create very healthy promotion campaign

Tele sales Dubai


Reputed Government Services Company with branch in Bur Dubai requires Sales Co-ordinator (Tele-Sales)

Job Specification:

General Criteria

Education: Any College Degree
Experience: Prior Tele Calling Experience preferred
Language Skills: Good English Communication (Mandatory) and Hindi will be preferred
Salary Range: Attractive and will be decided according to skill.
Incentive: Will be discussed
Job Location: Bur Dubai

Critical Criteria:

Key skills: Tele Calling skills; Negotiation; English Language Proficiency; Communication skills; Telephone etiquette; Bulk Mails; Reports etc.,

Receptionists Dubai


Ras group of companies

Country: United Arab Emirates

Job description: Group of companies requires young, dynamic and smart female staff 
Receptionist (01) 
Purchase Assistant (02)
Sales Assistant (02)
Any nationality 
Arabs and Central Asia (preferred) 
Good Looks/Presentable 
Spouse Visa (preferred)
Visit Visa 
Salary – 2000-5000 per month

Telesales agents Dubai


Fm technical services

Country: United Arab Emirates

Job description: Female Telesales
Job Descriptions:
- Reach out to existing and potential customers to present the product and service offering.
- Learn details about the product and service offerings.
- Address any questions or issues customers may have.
Offer solutions based on the client's needs. 
- Direct prospects and leads to the sales team.
- Keep an updated customer database.
- Track and document calls and sales and update client records.
Requirements
- Minimum 2 years of experience in Fit-out field.
- Female candidates can only apply.
- Good command on the English language.
Send your Updated Resume 

Customer support coordinator Dubai


Customer Support Coordinator is the first line of communication between customers and the Customer Support team. He/She deals with incoming requests for support, enquiries and complaints by identifying, categorizing and escalating each case accordingly. He/She will partner internal key stakeholders to follow through each reported case and ensure satisfactory closure.  

 

KEY RESPONSIBILITIES 

Answer, identify and prioritize incoming requests according to urgency and/or agreed customer service level agreements (SLA)
Understand customers’ issues before deciding next course of action 
Review sales contract to ensure SLAs are met and determine resources required
Escalate case to Technical Support and/or Technical Experts, and eventually Field Engineers if required 
Schedule and arrange service attendances (on-site and/or remotely) and ensure availability of appropriate resources (human resources, tools & equipment, spare parts)
Monitor service progress from initiation to completion and update status in Customer Support information system as well as ERP system(s) as necessary, e.g. for spare parts taken out of warehouse
Provide service quotation to customers based job requirements 
Connect Field Engineers with customer’s representatives. Prepare Field Engineers to go on-site if required
Verify completion of service support delivered 
Invoice Customers as per initial quotation and based on service outcome 
Maintain competent understanding of company’s products, their functions and alternatives
Partner RMA coordinators to manage products / parts (ie warranty, QC, return)
Ensure compliance with the Company’s Quality Management systems 
 

PARAMETERS/BUDGETS (IF APPLICABLE)

Investigate most cost-effective way for service attendance
Request proposals and outsource services to 3rd party as appropriate
Approve or reject invoices from Service Partners
Cooperate with Finance in tracking of accounts receivables on invoices sent out

Receptionist Dubai


Job description: Looking for Female receptionist/secretary in Dubai UAE. Preferably husband sponsor visa who can join immediately.

prior experience of receptionist and secretary would be preferable.

Duties:

Attending phone calls
Schedule meeting with companies with CEO.
Document management
HR duties
other general tasks.
Job Type: Full-time

Salary: AED3,000.00 to AED3,001.00 /month