Customer Service

Receptionists Dubai

As a Receptionist/Front Desk Officer. Duties and responsibilities will include, but not limited to:
1.1 Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division.
1.2 Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
1.3 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits.
1.4 Coordinating the delivery and pick up of business-related documents through appropriate courier companies.
1.5 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits and entering and updating data in respective software.
1.6 Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.
1.7 Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Manager-Sales on any significant issue(s).
1.8 Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists
1.9 Should able to use efficiently online brokerage real estate management system.
The candidate should have 2 to 3 years experience in similar field.

Sales Executive Dubai

We are inbound Tours Operator in United Arab Emirates working in Dubai. Providing Tourism Services from the last 3 years.
Sales Executive required for the Tourism Company.
Evaluate customer and competitor data, market conditions, and implement marketing plan alterations as needed while communicating findings Liaise with a range of stakeholders including customers, colleagues,Ensure the timely creation and placement of advertising across a variety of channels including online and print Manage the production of quality marketing collateral such as brochures, banners, newsletters, HTML email shots
Implement the Digital and Social Media strategy to successfully achieve online interaction, engagement and awareness
Ensure the website is always kept fresh, relevant and up to date and organize events such as workshops and information sessions
Write and proofread copy for the website, collateral, and press releases
Other duties as outlined by the Marketing Manager or Company Directors.

Customer service reps Dubai

Job description: *Provide excellent customer services
*Always strive towards best customer satisfaction
*Greet customers and present menus
*Make suggestions based on their preferences
*Take and serve food/drinks orders
*Up-sell when appropriate
*Arrange table settings
*Keep tables clean and tidy at all times
*Check products for quality 
*Deliver checks and collect payments
*Cooperate and communicate with all serving and kitchen staff
*Adhere to all relevant health department rules/regulations and all *customer service guidelines

Receptionist Dubai

St Clair Real Estate

Job description: We are looking for a Receptionist to join our Corporate office. The perfect candidate is outgoing, a great communicator and professional. The Receptionist must have strong customer service, administrative skills and be technically savvy. This position requires attention to details, organizational skills and the ability to multi-task. The Receptionist serves as the face of the office by setting a warm friendly tone and anticipating office needs.

Job Description :

Answering telephone calls and if needed, directing callers to the appropriate personnel.
Entering Leads in CRM System. ust have experience of using CRM.
Making tenancy Contracts.
Taking care of properties under companies management.
Should have knowledge of Ejari
Welcoming visitors to the office and introducing them to the appropriate personnel.
Providing a range of reports depending on what is requested by the manager or sales associates.
Assisting with the maintenance of social media accounts.
Preparing and emailing a report on weekly activities to agents.
Updating Listings.
Overseeing the general appearance of the office, as well as keeping supplies well stocked.
 

Telesales reps Dubai

IFSG GROUP

Job description: Telesales Representative Female
An effective telesales representative with excellent communication skills and have management abilities. They must be comfortable in presenting products or services over the phone as well as dealing with complaints and queries. The goal is to help the company grow by bringing in customers and developing business and added to self-development. You will be responsible for closing sales over the phone and maintaining good customer relationship.
• Husband/Father Sponsored Visa Preferred. 
• Fluent in English 
• Job Types: Full-time, Salary: AED2,000 to AED 2,500 /month+ Commission 
• Experience: Telemarketer: 2-3 year (Preferred) 
• Education: Graduate , Location: Dubai

Telemarkers Dubai

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to take our services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities
Cold call people using a given phone directory to sell our service
Answer incoming calls from prospective customers
Ask pertinent questions to understand the customer’s requirements
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Requirements
Proven experience as telemarketer or similar sales/customer service role
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma;
Should have 2-5 years of experience in outbound calling/service industry
 

Customer Service Dubai

We are looking for a temporary customer-oriented service representative for our client to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The job duration is 2 months only.
The target is to ensure excellent service standards and maintain high customer satisfaction.
Requirements

• Proven customer support experience
• Strong phone contact handling skills and active listening
• Familiarity with IT systems MYOB, MYSTRATA preferable
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritise, and manage time effectively
• High school degree
• Nationality: Filipino

Job Type: Temporary
Salary: AED3,500.00 /month
Job Location:

• Dubai

Required education:

• High school or equivalent

Receptionist Dubai

Proven work experience as a Receptionist, Front Office Representative or similar role

2. Proficiency in Microsoft Office Suite

3. Hands-on experience with office equipment (e.g. fax machines and printers)

4. Professional attitude and appearance

5. Solid written and verbal communication skills

6. Ability to be resourceful and proactive when issues arise

7. Excellent organizational skills

8. Multitasking and time-management skills, with the ability to prioritize tasks

9. Customer service attitude
 

Selected Candidates