Customer Service Representative Dubai
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
> Resolve customer complaints via phone, email, mail, or social media.
> Use telephones to reach out to customers and verify account information.
> Greet customers warmly and ascertain problem or reason for calling.
> Cancel or upgrade accounts.
> Assist with placement of orders, refunds, or exchanges.
> Advise on company information.
> Take payment information and other pertinent information such as addresses and phone numbers.
> Place or cancel orders.
> Answer questions about warranties or terms of sale.
> Act as the company gatekeeper.
> Suggest solutions when a product malfunctions.
> Handle product recalls.
> Attempt to persuade customer to reconsider cancellation.
> Inform customer of deals and promotions.
> Sell products and services.
> Utilize computer technology to handle high call volumes.
> Work with customer service manager to ensure proper customer service is being delivered.
> Close out or open call records.
> Compile reports on overall customer satisfaction.
Looking for Receptionist cum Telephone operator
Female with pleasing personality
Fluent in English both in speaking and written
Salary is negotiable
Customer Service Officer Dubai
Resolve client issues reported by phone, email, and through cases in a Customer Relationship Management (CRM) system.
Communicate effectively with customers via phone and email.
Navigate multiple software systems to locate information and troubleshoot problems.
Ensure that client issues are dealt with in an efficient and satisfactory manner under time constraints.
Understand the company’s capabilities and service offerings and effectively communicate them to clients.
Work closely with internal teams in order to maintain a continuous knowledge of customers and properties in order to identify potential issues and/or related opportunities to strengthen the relationship.
Send mailers, update information, data entry and assist the marketing Team
Escalate issues, as necessary, to the Client Services Manager and Team Lead.
You should be aspiring to lead the customer services of the Company.
Must have experience in CRM / Data Management.
Great English. Resourceful. Excellent Time Manager.
We are looking for some one who can join immediately with the visit visa status.
Must hold a Bachelor degree from a reputed university
Prior customer service and/or sales experience
Driven for results and goal oriented
Must have attention to detail to fully satisfy client’s needs
Must possess a positive attitude and strong work ethics
Ability to fully explain value added service recommendations to the client
Must be able to manage in a fast paced work environment
Must have superb customer service skills
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment.
Considering some on visit visa and able to start immediately.
Job Type: Full-time
Salary: AED4,000.00 /month
Customer Service: 3 years
CRM or Data management: 1 year
Devarana Meditation Center
Receptionist wanted, with good English skills and able to handle all general administrative tasks, salary is negotiable
Customer Service Reps Dubai
KNOW ENGLISH & ARABIC
- Degree in a related field;
- Must have minimum of 2 years work experience in Customer Service
- Proactive and Positive approach with Leadership skills;
- Strong communication skills both verbal and written English; Can Speak & Understand Arabic
- Ability to work effectively in a multi-cultural international environment;
- Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook;
- Be disposed to work 6 days a week and extended hours when required;
- General working knowledge
-Salary 4,000 AED per month (depends on experience)
Send your Cv
Candidates no need to resend your CV for the same positions, Your CV will remain in our database and will be consider
Telemarketing Agents Dubai
Make outbound calls to prospective customers
Work to daily / weekly targets, to achieve required
making outbound business to business calls
booking meetings and demonstrations for the account manager
Sourcing leads from the internet and email campaigns
assisting sales executives to achieve their sales targets with all aspects of sales, salary and commision
Customer relations officer
RABIC SPEAKER CUSTOMER RELATIONS OFFICER (FEMALE ONLY)
TO BE BASED IN ABU DHABI, UAE
SALARY - AED 6,000.00 TO AED 7,000.00 per month
•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,
•Records and delivers minutes of sales management meetings (if there’s any)
•Supporting the Sales Team with insight and product knowledge for customers, when required
•Keep up to date with the current promotions to provide information to the customers.
•Coordinate communication between Sales and Aftersales Department