Customer Service

trafalgar-properties

Customer Service Officer Dubai

Resolve client issues reported by phone, email, and through cases in a Customer Relationship Management (CRM) system.
Communicate effectively with customers via phone and email.
Navigate multiple software systems to locate information and troubleshoot problems.
Ensure that client issues are dealt with in an efficient and satisfactory manner under time constraints.
Understand the company’s capabilities and service offerings and effectively communicate them to clients.
Work closely with internal teams in order to maintain a continuous knowledge of customers and properties in order to identify potential issues and/or related opportunities to strengthen the relationship.
Send mailers, update information, data entry and assist the marketing Team
Escalate issues, as necessary, to the Client Services Manager and Team Lead.
You should be aspiring to lead the customer services of the Company.
Must have experience in CRM / Data Management.
Great English. Resourceful. Excellent Time Manager.
We are looking for some one who can join immediately with the visit visa status.

Must hold a Bachelor degree from a reputed university
Prior customer service and/or sales experience
Driven for results and goal oriented
Must have attention to detail to fully satisfy client’s needs
Must possess a positive attitude and strong work ethics
Ability to fully explain value added service recommendations to the client
Must be able to manage in a fast paced work environment
Must have superb customer service skills
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment.
Considering some on visit visa and able to start immediately.
Job Type: Full-time

Salary: AED4,000.00 /month

Required education:

Bachelor's
Required experience:

Customer Service: 3 years
CRM or Data management: 1 year
Required language:

Customer service officers Dubai

Al-muheet


Able to achieve daily and monthly targets.
Communicate with customers in an effective manner by listening to their needs and providing suitable options for them.
Generating leads and visiting potential customers to sell services.
Enthusiastic, flexible and self-motivated to generate maximum sales.

Responsibilities and Duties

Must have basic knowledge of the IT services
Must have at least six month Gulf experience or at least some potential client list holders.
Must have a strong communication and sales tactques skills like convincing clients and deal closing skills
Must be good at speaking English

Job Type: Full-time

Salary: AED6,000.00 /month

Call centre agents Dubai

Topaz Career

Job description: Looking for Call Center Agents in Dubai, United Arab Emirates (UAE) that meets the following requirements:

Must have good communication and customer service skills both verbal and written.
Proficiency with computers especially with CRM software and strong typing skills.
Respond to customers’ questions in a polite and timely manner.
Attend large amounts of Inbound / Outbound interactions via phone, email, chat or social media.
Capture / Resolve customer feedback & complaints and manage as per process.
Data entry skills
Ability to work in a team environment.
Flexible to work in rotational shifts and adjust to changing business needs and environment.
Ready to join immediately

Experience: 0-1 year preferred 
Qualifications: Degree in any discipline from a recognized university
Salary: Unspecified
Benefits: As per UAE law
Gender: Only ladies are required for this position
Nationality: Any Nationality
Language Skills: Fluent in English (written and spoken) is a must. Any other language is an added advantage.
Computer Skills: Basic Microsoft Office
Current Location: Anywhere in UAE

Yellowstone Group

Position: Call Center Agent
Company: Yellowstone Group
 
Applicants must have Call Center Background COMPULSORY
Applicants must be Females ONLY On husband or daughter sponsor Visa COMPULSORY
If you don't meet these two requirements please do not send your CV.
 
Job Responsibilities:
Interview survey participants by telephone for a variety of projects
Communicate to participants the importance of the survey and why their participation is valuable. Enter responses accurately into a computer system while speaking with participants
 
Languages: English 100%
Other Languages Preferable
 
• Type at least 25 words per minute, with 99% accuracy
Salary: AED 3,000 /month
Required experience:
Call Center: 1 year
 

Customer Service Manager Dubai

Senior customer service manager with 6 years experience needed for telecom distribution company, you will also have experience managing staff, up to a team of 10, we offer a great salary package

Customer service reps Dubai

General Motors LTD

Customer Service Representative


Overview

Collaborative and Respectful. A place to dream and do. These are just a few words that describe what life is like at General Motors. As one of the world’s most admired brands, General Motors is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

Who we’re looking for

General Motors Customer Service Department is looking for a passionate and highly-motivated Customer Service Representative. The primary responsibility of this role is to support the Customer Service department's objective to take ownership of inbound communication (primarily telephone with some e-mail and written correspondence) from customer, dealers, financial institutions, etc.; evaluating the caller's requests, needs and concerns, and providing customer-oriented solution within established guidelines to build customer satisfaction and loyalty to TFS Brand.

What you’ll be doing:

Take ownership of calls by investigating, researching and resolving various questions regarding insurance, credit, and payment.
Provides accurate payment related information and processes phone payments and website inquiries in a timely manner.
Reviews customer history and where appropriate and based on established policies and procedures, processes retail extensions, due date changes and reasonable lease deferrals, waives late charges and makes payment arrangements.
Works with other departments to resolve customer account issues.
Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
Initiates appropriate forms to fulfill customer requests.
Researches unique customer requests using internal manuals, policies and guidelines, and promptly reports/refers more complex, non-routine issues to Customer Service Team Leader for resolution.

Qualifications

Excellent verbal communication and interpersonal skills.
Self-starter and independent. 
Team oriented and results driven.
Strong organizational skills and attention to details.
Attendance and Punctuality are essential for this position.
Ability to maintain regular and predictable attendance to support team and business objectives.
Capability to work flexible work hours, which may include day, evening and weekends shifts.  
PC keyboarding and navigation skills between various programs and systems are required.
Previous experience in a customer facing role, sales or call center environment helpful.

datadirect

Telemarketing agents to work for an Call center based company in Dubai.
Those who are into Husband/Father’s sponsorship can apply.
Requirements
Details
• Salary 3500
• 6 days working- weekly one day off
• Shifts timings and need to flexible in timings
• Sales job with easy targets
• English speaking with good communication skills
Bachelors/Graduate in any discipline.
1 -2 years of Call Center experience in UAE
Telesales experience will be an added advantage
Interested candidates can send their cv 

Customer Service Professional Dubai

Receive all customer inquiries – service requests and complaints through CCC channels. 2- Responding to customer’ inquiry within the time frame aligned with high level of customer service. 3- Register the customer feedback on the system correctly and assigned the requests’ to operation team within the targeted SLA. 4- Follow up the operation team for all requests and escalate the pending requests to upper management based on escalation process and matrix. 5- Show a high level of professionalism in dealing with customer complaints. 6- Dealing with customer in appropriate and professional and present a good image for customer service and company as well. 7- Coordinate with operation team regarding service requests, and follow up the pending and planned works. 8- Prepare a daily report for all closed and pending jobs based on projects wise. Skills / Qualifications: 1- Customer focus. 2- Logical thinking and good analytical skills. 3- Good communication skills. 4- Good listening and understanding. 5- Good appearance and elegance 6- Ability to work under pressure. 7- Good in MS office “Word – Excel – PowerPoint” - Arabic native and fluent English language

Selected Candidates