Customer Service

Receptionist Dubai

St Clair Real Estate

Job description: We are looking for a Receptionist to join our Corporate office. The perfect candidate is outgoing, a great communicator and professional. The Receptionist must have strong customer service, administrative skills and be technically savvy. This position requires attention to details, organizational skills and the ability to multi-task. The Receptionist serves as the face of the office by setting a warm friendly tone and anticipating office needs.

Job Description :

Answering telephone calls and if needed, directing callers to the appropriate personnel.
Entering Leads in CRM System. ust have experience of using CRM.
Making tenancy Contracts.
Taking care of properties under companies management.
Should have knowledge of Ejari
Welcoming visitors to the office and introducing them to the appropriate personnel.
Providing a range of reports depending on what is requested by the manager or sales associates.
Assisting with the maintenance of social media accounts.
Preparing and emailing a report on weekly activities to agents.
Updating Listings.
Overseeing the general appearance of the office, as well as keeping supplies well stocked.
 

Receptionist Dubai

Whydham

Receptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. KEY RESPONSIBILITIES • Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. • Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks. • Be familiar with all the Front Office software required for the Front Office Receptionist. • Ensure that all hotel standards are met when serving the guests and handling information. • Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Review Front Office log and Trace File daily. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates. • Promote and sign up Wyndham Rewards memberships to guests. • Have knowledge of emergency procedures and assist as needed. • Use proper etiquette at all times when communicating with guests and associates. • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. • Maintain and market promotions and guest programs.

Receptionist Dubai

Job description: Salary: 4500 AED
No accommodation provide
Company transportation

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

The Receptionist will be responsible for:

• Meeting, greeting and directing residents and visitors
• Serving as the primary point of contact for the property
• Managing administrative requests from residents
• Verifying and recording visitor information
• Answer calls professionally and assist callers with directions or instructions for the building
• Receive and process incoming and outgoing laundry, shipments and or mail/packages
• Monitor lobby traffic and alert residents to arriving guests and deliveries
• Keeping the communal areas tidy and providing a security presence on-site
• Maintain records of visitors, contractors, keys, elevators, incident reports, daily activities
• All other job duties as requested
• Develops a strong knowledge of the facilities and services and of the surrounding community.
• Provides guests with information about attractions, facilities, services, and activities in or outside the property.
• To ensure a proper use of the telephone etiquette standards.
• To ensure that all necessary equipment are maintained properly with sufficient stock for day to day operations.
• Stay up to date with all activities and services in the tower.
• Project a professional manner with an emphasis on hospitality and customer service.
• Maintain a clean, healthy, and safety working area.
• Handles guest complaints and solve problem to the degree possible.

Customer service officer Dubai

ARABIC SPEAKER CUSTOMER RELATIONS OFFICER 

TO BE BASED IN ABU DHABI, UAE

SALARY - AED 6,000.00 TO AED 7,000.00 per month
 


•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,  
•Records and delivers minutes of sales management meetings (if there’s any)

Business Development Manager Dubai

We Multinational Corporate Business Group operating in 20 countries with 17 different companies our media companies now we are looking for Corporate Client Relation Head Female for our Business Group, Masters or equal females who have well groomed pleasant personality fluent in English able to Lead all corporate and client Head also look after Corporate clients business deal with them, regarding business with company able to provide full details and make deals also take care corporate client provide maximum facilities when they using our jets or Cruise Service, and distribution network for hydro herbal molasses etc  handle  electronic and print media campaigns for our corporate clients, have new visions in mind with sharp mind reading skill to handle clients with there business requirements, freely able to work late extensive hours including nights can work and complete presentation in short notice able to lead her team, can frequently travel in country and aboard regarding business meetings, official parties, shoots for commercials, media companies, and any other event, persons should be Fully liberal bold open minded in every sense can easily wear proper office western cloths while out of country, can able to use her personality charm with strong convincing power together to impress clients, fully familiar with computer, Her personality charm will be plus point as people know its always hard to deal with corporate sector specially when you have Multinational companies and international business clients, remember its not a 9 to 5 normal office job its media related time consuming and demanding job in every sense,
 
We only deal with selective companies as corporate clients so as a Head of department person can expand business volume with them in Media, Manufacturing, Hospitality, Trading, Import Export, Resorts, Business small jets, luxury small boats, café, hotels  business, kindly send full CV with face impressions and complete details so we can easily process without wasting time, kindly read all job details carefully before apply best salary package with all necessary facilities will provide to perform duty with best abilities,
 
able to take deep interest in culture and traditions also able to motivate people about our services in media event management production, other trading items, molasses, chartered Jets and mini Cruise/boats for business or holidays in 20 countries  make very friendly and affordable tour plans for them take active part of every national level celebrations, make very close relations with local print electronic media, able to create very healthy promotion campaign

smarteksystems

Customer Service Agents Dubai

Experience in customer service and strong organizational skills. Basic office skills, good computer knowledge including Word, Excel, Adobe Acrobat, Outlook...Excellent English speaking and writing skills are a must.

Administrative support and office management experience, in addition to business correspondence and software applications for databases, spreadsheets and desktop publishing is required.

After the initial training, more complex or managerial responsibilities will be added to sales administrative assistance responsibilities.

There is a lot of opportunity for advancement. Commission is guaranteed for every sale.

Experience in customer service is beneficial, along with having sound judgment, discretion and the initiative to drive organizational processes. A successful candidate will have to be able to work independently and run the office during COO's absence.

Daily duties will include: booking sales meetings, follow up with clients and potential clients. drafting emails, arranging for demos, preparing invoices, answering phone calls, etc. After the training, daily duties will include gathering sales leads, arranging for sales meetings, attending sales meetings

A successful candidate must be an independent, quick learner and an ambitious go-getter.

 

culexhospitality

Call Center Agent Dubai
Job Type : Full Time

Job Overview: 

Call Handling
 Handling incoming telephone calls is the main responsibility for call center agents. However, agents must also deal with customers who choose to contact call centers by text message, e-mail, web chat or instant messaging. When customers call, agents bring up their details on computer screen so they can refer to sales or service records and identify any previous issues that might affect the response. After the call, agents update customer records with details of the inquiry and the response.

Call Resolution
 Aim to deal with customers’ inquiries on the first call. They may take a customer’s order, provide a quotation, arrange a service call or resolve a technical query by telephone. If they cannot deal with the issue immediately, they arrange to call the customer back when they have more information. Agents must ensure that customers receive a satisfactory response. Although they aim to deal with calls quickly and efficiently, agents should not put time saving before quality of service. Customers may not get the information they need, leading to low satisfaction levels.

Outbound Calls
 Make outbound calls during quiet periods. They may make courtesy calls to check customers’ details or ask if they were satisfied with the service they received. To increase sales, they may call customers who have recently purchased a product to offer them information on other products of interest.

Job Functions:

 Obtains client information by answering telephone calls; interviewing clients; verifying information.

 Determines eligibility by comparing client information to requirements.

 Establishes policies by entering client information; confirming pricing.

 Informs clients by explaining procedures; answering questions; providing information.

 Maintains communication equipment by reporting problems.

Receptionist Dubai

 Looking for female receptionist for beauty Clinic in Dubai. (English & Arabic speaker)

Responsibilities:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Register the clients in software and assist to call center for follow up the clients

Skills:
Candidates should be fluent in Arabic and English.

Selected Candidates