Customer Service

Customer Service Reps Dubai

Hotel in the UAE has several openings for customer service reps, you must have at least 1 year experience and good English skills, you will greet guests and assist with check ins and check outs, we offer a great salary package plus relocation and housing

Call centre agents Dubai

Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

Sybrid Pvt Ltd

Customer Service Executives to join their enthusiastic team. We have arranged Walk in interviews on Tuesday February 10, 2015 anytime between 11am- 3pm. Please bring along a printed CV, your passport copy and Visa page.

Major Job Responsibilities includes:
• responding to inbound calls from customers and clients
• processing order details onto the in house computer system
• checking product availability
• Liaise with international customers and clients – providing a first class service
• Liaising with internal and external departments to ensure the dispatch of products

Telesales agents Dubai

Prime target

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Responsibilities :

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Receptionist Dubai

Job
1.Greeting via calls and to walk-in customers.
2.Maintain documentations and filings.
3.Excellent behavior of one's self
4.English and Arabic Speaking Candidate.
 

Receptionist Dubai

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.


SALARY: 5500 AED PER MONTH
NO ACCOMMODATION 
COMPANY TRANSPORTATION PROVIDE
UNIFORM PROVIDE

mymaid

Customer Service – Arabic
A Maids’ Services based in Dubai has an urgent requirement for a Customer Service to act as a liaison, provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. He/She has to ensure excellent service standards and maintain high customer satisfaction.
Job Duties & Responsibilities:
• Effectively manage large amounts of incoming calls.
• Knowledge on Maids’ Services online system booking.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers
Education and Experience Requirements:
• High School or Equivalent. 
• Proven customer support experience
• At least 2 years in Maid Services or Janitorial services preferred
Knowledge, Skills, and Abilities 
• Strong phone contact handling skills and active listening.
• Familiarity with Maids’ Services online systems and practices
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Telesales agents Dubai

 We are hiring Female Telesales to join our exciting team .
Enthusiastic, young and talented telesales with telephone etiquette
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Ideal candidate needs to have excellent communication and interpersonal skills.
Candidates must be target driven with the ability to smash weekly and monthly Telesales targets.
Should be engaging,interactive and high on energy.
Commit to make cold calling to generate sales leads
Candidate should build and develop long-term client relationships
Ability to listen and learn client requirements
Create database of all clients and follow up,Track and document calls and sales
Candidate should have well organized approach,determined and focused
Note : Mandatory telesales/sales experience
Gender: Female only
Language: Fluent in English & Hindi (High rated aspect)
Nationality: Indian/Pakistani
Experience: 1- 3 years
Salary Plus Attractive Incentives
Should be available to join immediate

Selected Candidates