Jobs updated

Customer Service

Customer service manager Dubai

Job description: Preference will be given to qualified candidates who can demonstrate experience in the following;

• Reporting any potential incidents that could affect the safety and or security operations of any person or property
• Maintaining the highest possible levels of customer service at all times
• Ensuring all staff, contractors and visitors are authorized to enter the premises by means of valid passes
• Being responsible for all building keys and esnure keys are signed out for and returned on all occasions as applicable
• Confirming that each guard will report for duty in the appropriate dress and commence duties at the shift handover
• Reporting any security guard caught smoking whilst on duty
• Affirming that company mobile telephones are only used for company business while on static duties and personal calls should be confined to break periods

The ideal candidate must have a clean criminal record and must be physically fit to perform any duties.

Receptionist Dubai

Job description: Salary: 4500 AED
No accommodation provide
Company transportation

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

The Receptionist will be responsible for:

• Meeting, greeting and directing residents and visitors
• Serving as the primary point of contact for the property
• Managing administrative requests from residents
• Verifying and recording visitor information
• Answer calls professionally and assist callers with directions or instructions for the building
• Receive and process incoming and outgoing laundry, shipments and or mail/packages
• Monitor lobby traffic and alert residents to arriving guests and deliveries
• Keeping the communal areas tidy and providing a security presence on-site
• Maintain records of visitors, contractors, keys, elevators, incident reports, daily activities
• All other job duties as requested
• Develops a strong knowledge of the facilities and services and of the surrounding community.
• Provides guests with information about attractions, facilities, services, and activities in or outside the property.
• To ensure a proper use of the telephone etiquette standards.
• To ensure that all necessary equipment are maintained properly with sufficient stock for day to day operations.
• Stay up to date with all activities and services in the tower.
• Project a professional manner with an emphasis on hospitality and customer service.
• Maintain a clean, healthy, and safety working area.
• Handles guest complaints and solve problem to the degree possible.

Telesales agents Dubai

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.


Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints



Customer Service – Arabic
A Maids’ Services based in Dubai has an urgent requirement for a Customer Service to act as a liaison, provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency. He/She has to ensure excellent service standards and maintain high customer satisfaction.
Job Duties & Responsibilities:
• Effectively manage large amounts of incoming calls.
• Knowledge on Maids’ Services online system booking.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers
Education and Experience Requirements:
• High School or Equivalent. 
• Proven customer support experience
• At least 2 years in Maid Services or Janitorial services preferred
Knowledge, Skills, and Abilities 
• Strong phone contact handling skills and active listening.
• Familiarity with Maids’ Services online systems and practices
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Telesales agents Dubai

 We are hiring Female Telesales to join our exciting team .
Enthusiastic, young and talented telesales with telephone etiquette
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Ideal candidate needs to have excellent communication and interpersonal skills.
Candidates must be target driven with the ability to smash weekly and monthly Telesales targets.
Should be engaging,interactive and high on energy.
Commit to make cold calling to generate sales leads
Candidate should build and develop long-term client relationships
Ability to listen and learn client requirements
Create database of all clients and follow up,Track and document calls and sales
Candidate should have well organized approach,determined and focused
Note : Mandatory telesales/sales experience
Gender: Female only
Language: Fluent in English & Hindi (High rated aspect)
Nationality: Indian/Pakistani
Experience: 1- 3 years
Salary Plus Attractive Incentives
Should be available to join immediate

Telemarketing manager Dubai

Conduct and manage the full sales cycle, from prospecting (called calls, networking, …) till closing the deal.Responsible for identifying and qualifying new prospects.Implements a sales plan to achieve or exceed assigned sales quota.This includes providing detailed product information and coordinating presentations, preparing financial and technical proposals and conducting extensive prospecting activities.

Thoroughly understand 'Evolution Technologies’s markets and products.

a Generating leads.

a Quickly qualify opportunities and key strategic positions for each new prospect.

a Primary contact with leads & prospects including sales calls & sending required information.

a Setting meetings for demos and presentations.

a Provides status reports on all leads/potentials.

a Prepares & delivers sales presentations and product demonstrations.

a Understands the business processes involved in customer projects and translate this knowledge into an effective customer relationship.

a Maintains a solid business relationship and communication with the leads and prospects.

a Participates and presents the company in exhibitions.

a Utilizes all available resources to stay up-to-date and on the edge of technology.

a Developing offers & contracts to prospects & customers. 

a Following up on status of deals.

a Maintains customer profiles and document them in company's records.

a Understand and embrace Evolution Technologies sales methodology

a Plan and implement sales campaigns

a Co-ordinate with pre-sales and professional services teams

a Fully understand the business requirements of prospects and customers

a Input ideas and participate in marketing events

Customer service reps Dubai

Job description: Candidate with Pleasing personality 
• Good Communication skills.
• Person should have customer serving attitude.
• Flexible for work inside and outside office.
• Arabic (Read, Write & Speak) will be given preference.

Telesales Agents Dubai

Minimum 2 years experience in Outbound, target based role. (We require candidates strictly who have done outbound telesales)
• • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service
• Work in telephone call centers as part of a company's sales organization. 
• Excellent communication in English.
• Decent personality.
• Knowledge of any other language is an added advantage.
• Ready to work on rotational shifts.
• Preferred Nationality – 33 Arabs (Mix of Arabic/French speakers required), 52 Indians, 10 Chinese, 5 Russian language speakers.
• Female Candidates preferred.
• Candidates with UAE experience will be preferred.
· No one from collections.

Client interviews will be held in UAE.

Required Experience: 1 - 5 year(s)

Salary Range: AED 5000-6000(ALL Inclusive) + Commission

Damac Holding Co. LLC - UAE
DAMAC Properties was established in 2002, as a private residential, leisure and commercial developer in Dubai and the Middle East. Since then, DAMAC Properties has expanded rapidly into North Africa, Jordan, Lebanon, Qatar and Saudi Arabia.
Job opening for leading real estate Developer company in UAE