Jobs updated


Customer Service


Customer support coordinator Dubai


Customer Support Coordinator is the first line of communication between customers and the Customer Support team. He/She deals with incoming requests for support, enquiries and complaints by identifying, categorizing and escalating each case accordingly. He/She will partner internal key stakeholders to follow through each reported case and ensure satisfactory closure.  

 

KEY RESPONSIBILITIES 

Answer, identify and prioritize incoming requests according to urgency and/or agreed customer service level agreements (SLA)
Understand customers’ issues before deciding next course of action 
Review sales contract to ensure SLAs are met and determine resources required
Escalate case to Technical Support and/or Technical Experts, and eventually Field Engineers if required 
Schedule and arrange service attendances (on-site and/or remotely) and ensure availability of appropriate resources (human resources, tools & equipment, spare parts)
Monitor service progress from initiation to completion and update status in Customer Support information system as well as ERP system(s) as necessary, e.g. for spare parts taken out of warehouse
Provide service quotation to customers based job requirements 
Connect Field Engineers with customer’s representatives. Prepare Field Engineers to go on-site if required
Verify completion of service support delivered 
Invoice Customers as per initial quotation and based on service outcome 
Maintain competent understanding of company’s products, their functions and alternatives
Partner RMA coordinators to manage products / parts (ie warranty, QC, return)
Ensure compliance with the Company’s Quality Management systems 
 

PARAMETERS/BUDGETS (IF APPLICABLE)

Investigate most cost-effective way for service attendance
Request proposals and outsource services to 3rd party as appropriate
Approve or reject invoices from Service Partners
Cooperate with Finance in tracking of accounts receivables on invoices sent out

Receptionist Dubai


Job description: Receptionists 
A recepth:ionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls.[1] The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control as well as mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks
[00:30, 11/4/2018] Sheikh: office boy who works in a corporate environment, often doing simple or menial tasks like getting the mail or fetching coffee and lunches. An example of an office boy is a guy who is hired to run his bosses errands and to do simple tasks around the office like filing.
[00:31, 11/4/2018] Sheikh: - Sales Executives: 
Experience in one of the following industries is a MUST: Training, Education, or other related field.
Must have a valid UAE driver's License.
Must have at least 2-3 years experience in the UAE
Provide executive secretarial services to the Senior Executive such as word processing, assessing, prioritizing and diarizing meetings and appointments, coordination of meetings, attending to telephone calls, assessing and resolving enquiries where & when appropriate, responding to invitations, drafting responses to routine matters and issues, assisting with research and gathering of information relating to various project work undertaken by the Senior Executives, coordination of Executive Board Meetings including preparation of agenda, taking minutes and coordinating actions, coordination of filing and record keeping for the Senior Executives, liaising with managers and Group Directors regarding meetings and issues and acting as a first point of contact for the Senior Executives for a range of queries. Planning, organizing and arranging the Senior Executives’ travel itinerary including but not limited to ticket and hotel bookings, visa processing, and other documentations related to the travel and ensure that it is in compliance with the company’s International and Local Business Travel Policy. Devising and maintaining office systems, including data management, filing and document tracking and circulation.

Tele Sales Agents Dubai


A reputed firm in Dubai is now looking for a Female Telecaller who can join immediately.
With Excellent English Communication Skills. Multilingual highly preferred. Candidates must have a min of 2 years work experience.
With experience in lead generation, sales development, or sales or financial institutions is an advantage.Freshers can also apply.

Key Responsibilities
– Contact businesses or private individuals by telephone in order to introduce our products/services.
– Schedule appointments for sales to meet with prospective customers.
-Flexibility in timing/work location is required.
-Daily Reports should be informed.

Telesales agents Dubai


Job description: Outbound Telesales 
ProperSix Ltd - Global 

Commission – Permanent – full-time – Part-time 

20% commission on each sell plus 10% bonus - Top earners can earn £50,000 per annum

ProperSix have expanded globally and we are now in the process of recruiting for experienced sales/telesales representatives on a global scale. If you have a laptop, mobile phone and internet access and you want to make loads of money by working from home then apply today.

Who we are?
ProperSix is a uniquely decentralised ecosystem based on blockchain technology. ProperSix is based on 6 foundations that are ProperSix Prestige Network, Exclusive Members Club, Voip, Casino, Exchange and our own brands that consist of exclusive products for ProperSix Members Club, such as Champagne, Cigars and mobile phones. We are one of the first casinos in the world to be decentralised. This means that all activity in our casino and the rest of our ecosystem generate a value to our utility token (PRO6 Token), which is converted from 1 to 1 security token at launch.

Telesales agents Dubai


IBM MIDDLE EAST

Job description: Telesales ladies 

Employment Type: Full Time
Monthly Salary: 2,500 - 3,500 per month AED
Job Role: Telesales
Benefits: Commission
Minimum Work Experience: 2 Years
Minimum Education Level: Bachelors Degree
Listed By: Employer
Company Size: 1-10
Career Level: Mid-level

Telemarketing Executive Female Arabic Dubai


An exciting opportunity has become available in one of UAE’s well-established Event Management Company, making room for an enthusiastic Telemarketing Executive.
We have:
A positive and inspiring environment.
A team that provides excellent client service experience.
Competitive benefits for well-deserved career oriented person like you.What you have:Exceptional communication skills with thorough skills in elaborating company’s services to prospect and existing clients.
Ability to identify, develop, network and maintain winning client relationships constantly.
In depth knowledge of maintaining telemarketing related documentation and paperwork. 
Desired skills and experience:
Strong command in Arabic preferably with Emirati accent.
Knowledge of Microsoft Office products (Word, Excel and Outlook).
Minimum 2 years related experience in the same industry.
Effectively bi-lingual in Arabic and English to comfortably liaise both with Arabic and non-Arabic speaking clients.
 
Desired skills and experience:
Strong command in Arabic preferably with Emirati accent.
Knowledge of Microsoft Office products (Word, Excel and Outlook).
Minimum 2 years related experience in the same industry.
Effectively bi-lingual in Arabic and English to comfortably liaise both with Arabic and non-Arabic speaking clients.
Possess strong interpersonal skills to work effectively in a team.
 

Senior Customer Service Officer Dubai


- To provide customer service support through telephone and email correspondence.
- Take ownership to deliver on quality and speed of own work in order to meet the customer expectations through written work
- Handle routine and complex inquiries from internal and external customers within well-defined procedures and in a customer centric manner
- Contribute to the operational efficiency of the department through effective and efficient liaison with relevant individuals and units to ensure swift and efficient follow up of cases
- Maintain strict confidentiality of all data processed including clients details and historical records

Ginger & spice restaurant LLC

Cashiers Dubai

A person required who can handle cash, take orders on phone, handle customers and manage a small restaurant in Bur Dubai.
Package: 1200+ Accommodation & Food