Jobs updated


Customer Service


Red Flag Group

Research Analysts Dubai

We are seeking talented Research Analysts of varying seniority with fluency in Persian, Kurdish, Urdu, Turkish, Arabic, and French. Successful candidates may or may not have solid experience in conducting Due Diligence and must have a general knowledge of local market conditions to strengthen the Due Diligence operation and the Firm which continues to grow on a global basis and is expanding its operations in a number of geographies. Key responsibilities: • Conducting and managing internet, database and on the ground research in both English and at least one of the Southeast Asian languages • Writing and reviewing reports • Risk analysis • Conducting quality assurance and handling client issues for the region • Gathering and managing business intelligence in the region • Becoming a specialist in certain countries • Structuring, developing and managing the relationships with vendors and resources in the region • Regular engagement with internal teams including Advisory and Sales, seeking feedback, obtaining updates and managing delivery expectations on the quality of reports in the region • Coaching, developing, managing and supporting on-site and offshore analysts and staff across departments

Customer service Dubai


Job Descriptions:
Searching customer to get clear view on their strategic objectives and hiring needs
Sourcing Clients requirements for the Recruitment
Crafting recruiting emails that attracts passive candidates
Designing and updating Jobs ads
Responsible in sourcing candidates from various online channels (social media and professional platforms) 
Conducting background checks of applicants
Conducting job interview via phone screening, video or in-person

Salary and benefits to be discussed upon interview.

Interested applicant may send CV 

internet global


Customer service agents Dubai

Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Handling outbound calls.
- Maintain the required quality for the process.

Requirement:

- Arabic Speakers with Good Command of English Language is a MUST
- Graduate / Under graduate
- Good communication skills
- Customer Service Experience would be preferred


Interested qualified candidates may come for a walk-in interviews with an updated CV and passport copy.

Sybrid Pvt Ltd

Customer Service Officers Dubai-

To provide exceptional service to both external and internal customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism.

Key Responsibilities:

 Handle In-Bound & Out-Bound Calls.

 Manage and resolve customer complaints.

 Build customer’s interest in the services and products offered by the company.

 Provide customers with product and service information.

 Route calls to appropriate resource.

 Document all call information according to standard operating procedures.

 Follow up customer calls where necessary.

Data entry and maintenance of customer/potential customer data bases

 

 

 

Team Leaders Dubai


Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead /Team Lead is generally offered as part time or full time opportunity. Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable Less Requirements/Responsibilities Supervisor / Shift Lead / Crew Lead / Team Lead Requirements:
-Ability to effectively communicate
- Ability to manage others- Previous restaurant experience
- Ability to speak and read English fluently
Responsibilities
- Assist with Cashier functions including cash outs and making change
- Ensure the cleanliness of the restaurant and delegate side work tasks daily
- Perform uniform checks ensuring that everyone is in the proper attire
- Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
- Assist the Manager with any other additional needs
 

Call centre agents Dubai


Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

trafalgar-properties


Customer Service Officer Dubai

Resolve client issues reported by phone, email, and through cases in a Customer Relationship Management (CRM) system.
Communicate effectively with customers via phone and email.
Navigate multiple software systems to locate information and troubleshoot problems.
Ensure that client issues are dealt with in an efficient and satisfactory manner under time constraints.
Understand the company’s capabilities and service offerings and effectively communicate them to clients.
Work closely with internal teams in order to maintain a continuous knowledge of customers and properties in order to identify potential issues and/or related opportunities to strengthen the relationship.
Send mailers, update information, data entry and assist the marketing Team
Escalate issues, as necessary, to the Client Services Manager and Team Lead.
You should be aspiring to lead the customer services of the Company.
Must have experience in CRM / Data Management.
Great English. Resourceful. Excellent Time Manager.
We are looking for some one who can join immediately with the visit visa status.

Must hold a Bachelor degree from a reputed university
Prior customer service and/or sales experience
Driven for results and goal oriented
Must have attention to detail to fully satisfy client’s needs
Must possess a positive attitude and strong work ethics
Ability to fully explain value added service recommendations to the client
Must be able to manage in a fast paced work environment
Must have superb customer service skills
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment.
Considering some on visit visa and able to start immediately.
Job Type: Full-time

Salary: AED4,000.00 /month

Required education:

Bachelor's
Required experience:

Customer Service: 3 years
CRM or Data management: 1 year
Required language:

Receptionist Dubai


Greyhound

Job description: Job brief
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Responsibilities
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus