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Customer Service


Call Centre Representatives Dubai


We are looking for Call Center Representatives and a Call Center Supervisor for an expanding company in Dubai. You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company’s services, collect information on the client’s requirements, upsell services and conduct follow-up calls.

Responsibilities

  • Manage incoming calls and customers service enquiries.
  • Identify and assess the client’s needs and obtain client information
  • Provide accurate and complete information about the services offered by the Company.
  • Persuade potential clients to purchase a service from the Company
  • Take the client through the booking process in a clear and informative manner
  • Recommend new services, value added services, upgrades and renewals.
  • Maintain enquiries and the client data bases
  • Follow up on initial contacts and build relationships through open communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Contact businesses or private individuals
  • Keep records of all conversations in our call center database

Education and Experience

  • College Level
  • Proficient in relevant computer applications and call center systems
  • Previous experience within a call centre environment would be an advantage
  • Good typing skills
  • Knowledge of sales principles and methods
  • Required language skills – English and English/Arabic
  • Possess strong verbal communication skills, negotiation skills and adaptability

 

We require the following:

 

3 x Arabic/English speaking Representatives

3 x British Nationality/Educated Representatives

3 x English speaking Representatives with previous Call Centre experience

1 x Arabic/English speaking Supervisor with previous Call Centre experience.

 

We are offering a basic salary plus good commission structure

OlieServe

Sales Professional Dubai

Sales Representative Vacancy reference #: 2015012601 Place of work: Dubai, UAE Starting date: March 2015 Salary: Competitive basic salary with uncapped commission on sales revenue Key characteristics of the successful applicant: - Fluent knowledge of Russian (both oral and written) - Good command in English - Experience in Sales in the service sector in vital - Business literate, knowledge of corporate documents - Experience in corporate services market would be an advantage - Initiative, ability to work independently - Advanced computer literacy - Awareness of the latest technical innovations Interested candidates should fill in the application form on our website (http://olieserve.com/jobs) and send CV

GIT Dubai

Telesales Executives Dubai

We are looking for a Telesales Executive -  Females only.

Interested candidates may apply.

Sybrid Pvt Ltd ----------- Call Centre Agents Dubai-------- To join their enthusiastic team. We have arranged Walk in interviews on anytime between 11am- 3pm. Please bring along a printed CV, your passport copy and Visa page. Major Job Responsibilities includes: • responding to inbound calls from customers and clients • processing order details onto the in house computer system • checking product availability • Liaise with international customers and clients – providing a first class service • Liaising with internal and external departments to ensure the dispatch of products Eligibility: • Candidate must be proficient in Arabic and English. • Must be ready to work in rotational shifts and split shifts • Must be a resident of Sharjah, Ajman, Dubai (or nearby) OR must be ready to relocate. • Dependent visas will be preferred Location: Office 1103, 11th floor , Golden Tower Opposite Holiday International Hotel Buheirah Corniche Road Mashreq Bank building ( same street as crystal plaza building) Near Gold Souk , Sharjah UAE

Receptionists Dubai

Currently hiring a FEMALE receptionist for a well established firm in Dubai. In addition to performing services as a receptionist, the job holder will also be required to undertake customer services responsibilities. The job requires, but is not limited to, the following: • Supervise the front office • Answer Calls/messages and provide appropriate guidance where necessary • Greet customers • Review voicemail messages/emails • Data entry and maintaining spreadsheets • Maintain calender for senior executives • Follow up on leads and updating relevant databases • Monitor and record attendances • Coordinate with staff and service providers for receiving/sending mails, packages, etc. The ideal candidate will: • be a graduate and have minimum 2 years relevant experience • have excellent command over (written and spoken) Arabic AND English • be between 21 to 36 years of age • have proven skills in MS-Office applications, particularly Word, Excel and Powerpoint

Call Center Agent Dubai

Dubai Essential Requirements: ONLY Females, Company Type: Experience at a Multinational Company OR Large Call Center, Function: Experience of Inbound Call Handling Minimum 1 year experience as Call Center Agent or in a similar role This position is at a Prestigious Spa/Beauty and Wellness Company, a modern, polished personality, & excellent interpersonal communication skills are essential Interested candidates may share their CVs, salary is negotiable

maidgoodlife


Customer Service Representative Dubai

An award-winning group in spa and beauty industry is looking for a female Call Center Agent to join our team in Dubai.

Responsible for:

Manage the computer booking system efficiently, optimize the productivity of the available resources and ensure communication is accurate between the spa and all center.
Answering all client and staff queries relating to service and products and marketing activities.
Handle multi-line telephone system efficiently and accurately applying the company telephone etiquettes & call handling system.
Essential Skills required:

A friendly and professional voice tone and approach
Displays positive body language at all times
Excellent Customer Service Skills
Ability to Multi-task
Prior experience in handling multiple telephone lines.
Computer skills with knowledge of booking systems & software.
A reasonable level of math skills.
Attention to details and accuracy.
Strong inter-personal and communication skills.
Work requires a willingness to work under a flexible schedule.
Team Player, willing to accept challenges and able to meet them.
Confident, Eager, enthusiastic, punctual and motivated to take initiative
Able to work independently
Willingness to help others
Being able to deal with all type of people
If you are interested please send your CV along with your photo.

Job Type: Full-time

Job Location:

Dubai

Red Flag Group

Research Analysts Dubai

We are seeking talented Research Analysts of varying seniority with fluency in Persian, Kurdish, Urdu, Turkish, Arabic, and French. Successful candidates may or may not have solid experience in conducting Due Diligence and must have a general knowledge of local market conditions to strengthen the Due Diligence operation and the Firm which continues to grow on a global basis and is expanding its operations in a number of geographies. Key responsibilities: • Conducting and managing internet, database and on the ground research in both English and at least one of the Southeast Asian languages • Writing and reviewing reports • Risk analysis • Conducting quality assurance and handling client issues for the region • Gathering and managing business intelligence in the region • Becoming a specialist in certain countries • Structuring, developing and managing the relationships with vendors and resources in the region • Regular engagement with internal teams including Advisory and Sales, seeking feedback, obtaining updates and managing delivery expectations on the quality of reports in the region • Coaching, developing, managing and supporting on-site and offshore analysts and staff across departments