Jobs updated


Customer Service


Yellowstone Group


Position: Call Center Agent
Company: Yellowstone Group
 
Applicants must have Call Center Background COMPULSORY
Applicants must be Females ONLY On husband or daughter sponsor Visa COMPULSORY
If you don't meet these two requirements please do not send your CV.
 
Job Responsibilities:
Interview survey participants by telephone for a variety of projects
Communicate to participants the importance of the survey and why their participation is valuable. Enter responses accurately into a computer system while speaking with participants
 
Languages: English 100%
Other Languages Preferable
 
• Type at least 25 words per minute, with 99% accuracy
Salary: AED 3,000 /month
Required experience:
Call Center: 1 year
 

Customer Service Agents Dubai


Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Prepares customer service summary reports. 
* Visa Will Be Provided 
* Prefered Husband or Tourist visa Holder

Boutique 7 Hotel & Suites

Call Centre Operator Dubai

Arabic speaking Call center operator (Female).
Should have min. 1 year experience of hotel industry in the same capacity

Arabic call centre agents Dubai


A Group of Restaurants located in Business Bay is in urgent need of ARABIC CALL CENTER AGENT, preferably female . Salary will be between 3500 – 4500 package depends on experience. Interested candidates may submit their CV

Sybrid Pvt Ltd

Customer Service Executives to join their enthusiastic team. We have arranged Walk in interviews on Tuesday February 10, 2015 anytime between 11am- 3pm. Please bring along a printed CV, your passport copy and Visa page.

Major Job Responsibilities includes:
• responding to inbound calls from customers and clients
• processing order details onto the in house computer system
• checking product availability
• Liaise with international customers and clients – providing a first class service
• Liaising with internal and external departments to ensure the dispatch of products

culexhospitality


Call Center Agent Dubai
Job Type : Full Time

Job Overview: 

Call Handling
 Handling incoming telephone calls is the main responsibility for call center agents. However, agents must also deal with customers who choose to contact call centers by text message, e-mail, web chat or instant messaging. When customers call, agents bring up their details on computer screen so they can refer to sales or service records and identify any previous issues that might affect the response. After the call, agents update customer records with details of the inquiry and the response.

Call Resolution
 Aim to deal with customers’ inquiries on the first call. They may take a customer’s order, provide a quotation, arrange a service call or resolve a technical query by telephone. If they cannot deal with the issue immediately, they arrange to call the customer back when they have more information. Agents must ensure that customers receive a satisfactory response. Although they aim to deal with calls quickly and efficiently, agents should not put time saving before quality of service. Customers may not get the information they need, leading to low satisfaction levels.

Outbound Calls
 Make outbound calls during quiet periods. They may make courtesy calls to check customers’ details or ask if they were satisfied with the service they received. To increase sales, they may call customers who have recently purchased a product to offer them information on other products of interest.

Job Functions:

 Obtains client information by answering telephone calls; interviewing clients; verifying information.

 Determines eligibility by comparing client information to requirements.

 Establishes policies by entering client information; confirming pricing.

 Informs clients by explaining procedures; answering questions; providing information.

 Maintains communication equipment by reporting problems.

Global Management

Call Center Reps Dubai

Male English & Arabic speaking Call Centre Representative Wanted

Job responsibilities

- Timings: 8pm – 5am (Night Shift)

- Receive calls & correspondence from paying members inquiring about their Health Insurance Policy

- Respond to customer queries (Calls/Emails) within the specified timeframe

- Call Centre + Call/Correspondence work type

- Manage customer expectations & ensure clear communication rhythm.

- Deliver on Performance Service Level Agreements as set by the Client

Requirements:

- Must possess excellent communication skills in Arabic AND English, as well as be competent in the use of Microsoft Office.

- 1-2 years experience preferred in Insurance/ Banking /Finance Call Centre

Auto Trader UAE


Telesales Agents Dubai

We are an automotive magazine publishing company and are looking for a FEMALE telesales specialist to join our dynamic Telesales Team. 
Skills/Qualifications Required:
Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge.
We DO NOT provide transport and are located close to the metro hence applicants apart from DUBAI kindly consider this before applying.
Salary is AED 3500 + good commission + 1 Flight ticket every 2yrs + 30days annual Vacation.
Please send your CV