Customer Service

Telemarketing Executive Female Arabic Dubai

An exciting opportunity has become available in one of UAE’s well-established Event Management Company, making room for an enthusiastic Telemarketing Executive.
We have:
A positive and inspiring environment.
A team that provides excellent client service experience.
Competitive benefits for well-deserved career oriented person like you.What you have:Exceptional communication skills with thorough skills in elaborating company’s services to prospect and existing clients.
Ability to identify, develop, network and maintain winning client relationships constantly.
In depth knowledge of maintaining telemarketing related documentation and paperwork. 
Desired skills and experience:
Strong command in Arabic preferably with Emirati accent.
Knowledge of Microsoft Office products (Word, Excel and Outlook).
Minimum 2 years related experience in the same industry.
Effectively bi-lingual in Arabic and English to comfortably liaise both with Arabic and non-Arabic speaking clients.
 
Desired skills and experience:
Strong command in Arabic preferably with Emirati accent.
Knowledge of Microsoft Office products (Word, Excel and Outlook).
Minimum 2 years related experience in the same industry.
Effectively bi-lingual in Arabic and English to comfortably liaise both with Arabic and non-Arabic speaking clients.
Possess strong interpersonal skills to work effectively in a team.
 

Senior Customer Service Officer Dubai

- To provide customer service support through telephone and email correspondence.
- Take ownership to deliver on quality and speed of own work in order to meet the customer expectations through written work
- Handle routine and complex inquiries from internal and external customers within well-defined procedures and in a customer centric manner
- Contribute to the operational efficiency of the department through effective and efficient liaison with relevant individuals and units to ensure swift and efficient follow up of cases
- Maintain strict confidentiality of all data processed including clients details and historical records

Customer service manager Dubai

Job description: 1)To ensure the efficient and effective use of staff, workshop/bodyshop facilities and equipment.

2)To determine customers’ needs and respond as necessary in accordance with directions issued on customer care, including booking in vehicles for maintenance, repair and bodywork.
To determine priorities and allocate work to workshop/bodyshop staff.

3)To monitor work progress, and pursue as necessary.
To advise on best methods of repair and determine repair times in consultation with the Service Manager, vehicle manufacturers’ information, or ICME/Thatchams standards.

4)To ensure service and repair targets are met.

5)To liaise with the Parts Manager or Service Manager on issues affecting availability of parts, and to take responsibility for parts ordering in the absence of a Parts Officer.

6)To operate the Computerised Workshop Management, ordering and parts system to aid the following tasks: creation and updating of job sheets; allocation of work to individual members of staff by inserting employee numbers; enter start and time finished on jobs; recording of vehicle downtime; ordering of parts and equipment against job sheet numbers, receipt of parts and equipment; transfer of parts and equipment and recording of labour to jobs.

Business Development Manager Dubai

We Multinational Corporate Business Group operating in 20 countries with 17 different companies our media companies now we are looking for Corporate Client Relation Head Female for our Business Group, Masters or equal females who have well groomed pleasant personality fluent in English able to Lead all corporate and client Head also look after Corporate clients business deal with them, regarding business with company able to provide full details and make deals also take care corporate client provide maximum facilities when they using our jets or Cruise Service, and distribution network for hydro herbal molasses etc  handle  electronic and print media campaigns for our corporate clients, have new visions in mind with sharp mind reading skill to handle clients with there business requirements, freely able to work late extensive hours including nights can work and complete presentation in short notice able to lead her team, can frequently travel in country and aboard regarding business meetings, official parties, shoots for commercials, media companies, and any other event, persons should be Fully liberal bold open minded in every sense can easily wear proper office western cloths while out of country, can able to use her personality charm with strong convincing power together to impress clients, fully familiar with computer, Her personality charm will be plus point as people know its always hard to deal with corporate sector specially when you have Multinational companies and international business clients, remember its not a 9 to 5 normal office job its media related time consuming and demanding job in every sense,
 
We only deal with selective companies as corporate clients so as a Head of department person can expand business volume with them in Media, Manufacturing, Hospitality, Trading, Import Export, Resorts, Business small jets, luxury small boats, café, hotels  business, kindly send full CV with face impressions and complete details so we can easily process without wasting time, kindly read all job details carefully before apply best salary package with all necessary facilities will provide to perform duty with best abilities,
 
able to take deep interest in culture and traditions also able to motivate people about our services in media event management production, other trading items, molasses, chartered Jets and mini Cruise/boats for business or holidays in 20 countries  make very friendly and affordable tour plans for them take active part of every national level celebrations, make very close relations with local print electronic media, able to create very healthy promotion campaign

Red Flag Group

Research Analysts Dubai

We are seeking talented Research Analysts of varying seniority with fluency in Persian, Kurdish, Urdu, Turkish, Arabic, and French. Successful candidates may or may not have solid experience in conducting Due Diligence and must have a general knowledge of local market conditions to strengthen the Due Diligence operation and the Firm which continues to grow on a global basis and is expanding its operations in a number of geographies. Key responsibilities: • Conducting and managing internet, database and on the ground research in both English and at least one of the Southeast Asian languages • Writing and reviewing reports • Risk analysis • Conducting quality assurance and handling client issues for the region • Gathering and managing business intelligence in the region • Becoming a specialist in certain countries • Structuring, developing and managing the relationships with vendors and resources in the region • Regular engagement with internal teams including Advisory and Sales, seeking feedback, obtaining updates and managing delivery expectations on the quality of reports in the region • Coaching, developing, managing and supporting on-site and offshore analysts and staff across departments

Customer service reps Dubai

Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy Respond to customer queries (Calls/Emails) within the specified TAT Triilingual (French/Arabic/English) Call center + Call/Correspondence work type Manage customer expectations & ensure a robust communication rhythm Deliver on Performance SLAs as set by the Client BUSINESS FUNCTION Customer Service PRIMARY SKILLS Candidate must have excellent Arabic & English skills (Written & Verbal) Candidate should have a exposure/experience in a call center/customer service environment Excellent interpersonal & communication skills are a must. Ability to multi-skill & co-ordinate multiple activities under pressure. Strong customer focus. EDUCATION / EXPERIENCE Any graduate with At least 1-3 yrs of customer service/calling experience in Banking/ Financial Services, preferably in Insurance domain Domain knowledge of Insurance Exposure to Transaction work flow

Team Leaders Dubai

Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead /Team Lead is generally offered as part time or full time opportunity. Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable Less Requirements/Responsibilities Supervisor / Shift Lead / Crew Lead / Team Lead Requirements:
-Ability to effectively communicate
- Ability to manage others- Previous restaurant experience
- Ability to speak and read English fluently
Responsibilities
- Assist with Cashier functions including cash outs and making change
- Ensure the cleanliness of the restaurant and delegate side work tasks daily
- Perform uniform checks ensuring that everyone is in the proper attire
- Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
- Assist the Manager with any other additional needs
 

CSR rep Dubai

Super Religare Laboratories

CUSTOMER SERVICE REPS DUBAI

Resolving Problem Samples.

* Intimating the Client regarding Problem Specimens.

* Replying to the Queries of Client/Sales Officers/Patient/Doctors through fax, telephone and Emails.

* Co-ordination with the various Depts. SRL for solving patients problems, report status etc.

* Accepting request for add-on & Cancellation of test

* Delays/Test down information from Lab. Conveyed proactively to the Client/Sales Officers.

* Documentation of Various queries, complaints received from clients, patients and doctors and doing follow –up for the same.

* Documenting Delayed reporting of tests from the laboratory and providing analysis for the same.

* Has knowledge of product line, prices, drop ship items, various marketing promotional services, and similar data, as required

Minimum One (1) year's experience. Knowledge and good communication ability in English . Pleasant telephone voice/manner, ability to operate simple office software sufficiently to perform the job. Ability to compose correspondence.

Selected Candidates