Customer Service

Customer service reps Dubai

 description: About the job:
We are looking for a passionate, friendly, yet professional Bilingual Customer Support Representative (fluent in Arabic & English) to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients

Responsibilities:
• Manage incoming (inbound) and outgoing (outbound) calls in a timely manner
• Answer questions about services or the company
• Provide information regarding service in an engaging manner
• Keep records of calls and note useful information
• Enter and update customer information in the database
• Handle complaints to preserve the company’s reputation
• Reach out to existing and potential customers to present our service offering
• Consistently make a good first impression when calling leads
• Answer all customer questions honestly and accurately
• Maintain a friendly, professional tone at all times
• Commit to departmental and individual quotas/goals
• Prepare and present achievements and KIPs

Qualifications:
- 1-2 years of experience as telesales, telemarketing, or call center representative or other customer service role
- Fluency in Arabic and English is a MUST
- Ability to learn about products and services and describe/explain them to prospects

Receptionists Dubai

Currently hiring a FEMALE receptionist for a well established firm in Dubai. In addition to performing services as a receptionist, the job holder will also be required to undertake customer services responsibilities. The job requires, but is not limited to, the following: • Supervise the front office • Answer Calls/messages and provide appropriate guidance where necessary • Greet customers • Review voicemail messages/emails • Data entry and maintaining spreadsheets • Maintain calender for senior executives • Follow up on leads and updating relevant databases • Monitor and record attendances • Coordinate with staff and service providers for receiving/sending mails, packages, etc. The ideal candidate will: • be a graduate and have minimum 2 years relevant experience • have excellent command over (written and spoken) Arabic AND English • be between 21 to 36 years of age • have proven skills in MS-Office applications, particularly Word, Excel and Powerpoint

Customer service officer Dubai

ARABIC SPEAKER CUSTOMER RELATIONS OFFICER 

TO BE BASED IN ABU DHABI, UAE

SALARY - AED 6,000.00 TO AED 7,000.00 per month
 


•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,  
•Records and delivers minutes of sales management meetings (if there’s any)

Telesales agents Dubai

Name: Power Pen Office Equipment Trading LLC

Country: Dubai, UAE

Job description: Telesales Executive required for an IT Company.

Female only
Preferably with Telecalling experience in UAE but freshers with Call Center experience are welcome to apply
Experience in Stationary or IT Supplies is an advantage
Salary: AED 2,500 to AED 3,500 depends on experience + commission per month

 

Reception Dubai

Job Summary & Responsibilities

Operating the telephone system in a professional manner.

Receiving, circulating & distributing all incoming mails & faxes to the necessary entities.

Assisting & guiding the clients/suppliers to the appropriate department for their follow-up and concerns.

Preparing reports and other documents using available formats and tools according to immediate superior instructions.

Executing forms and procedures as requested by the superiors in the proper format.

Carrying out all tasks this might be deemed necessary for the execution of duties and or for the benefit of the company.

Attending & assisting the different departments or any administration task in case of additional work.

Filing & documenting incoming & outgoing documents. Typing & drafting correspondence.

Monitor and submit office supplies request as necessary.

Requirements

Bachelor's Degree graduate.

Minimum of 1 year experience at the same position.

Good communication skills.

Selected Candidates