Jobs updated


Customer Service


contact centre Manager Dubai


CONTACT CENTRE MANAGER DUBAI
Our client, a major force in the logistics industry is seeking an experienced Contact Centre Manager.
you will take responsibility of a team of contact centre agents, lead and aspire them to offer first class service to their customers and assist with their own professional development. This company is seeking a team leader that will take the customer service team to the next level!
Duties will include:
KPI monitoring
Managing the inbound customer service team
Call coaching & development
Weekly and monthly reporting
Recruitment and development of staff
Leading teams to provide the best possible service to their customers
Team performance, including attendance, punctuality & performance development reviews
To be successful in this position, you will have significant experience in leading and developing teams within a contact centre environment. Any experience in the logistics industry would be advantageous however not essential. You will have strong knowledge in utilising call centre metrics. 

Customer Service Reps Dubai


We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities
1.Effectively manage incoming calls
2.Generate sales leads
3.Identify and assess customers’ needs to achieve satisfaction
4.Build sustainable relationships of trust through open and interactive communication
5.Provide accurate, valid and complete information by using the right methods/tools
6.Meet personal/team sales targets and call handling quotas
7.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
8.Keep records of customer interactions, process customer accounts and file documents
9.Follow communication procedures, guidelines and policies
10.Take the extra mile to engage customers

Requirements

1.Proven customer support experience
2.Track record of over-achieving quota
3.Strong phone contact handling skills and active listening
4.Good and pleasent personality
5.Customer orientation and ability to adapt/respond to different types of characters
6.Excellent communication and presentation skills
7.Ability to multi-task, prioritise, and manage time effectively
8.Minimum College degree
9.Salary: AED 2,000.00 /month + 5% commission (on trial and will be finalize after satisfactory)
10.Job location: Greece Cluster, International City, Dubai - U.A.E.

bric-investment


Tele sales agents Dubai

TELESALES experience is a must . To ideally fill the role of Property Investment Consultant you will need to be a solid "people-person" and to possess the ability to build relationships quickly and effectively. Experience in property management, sales and lettings and new home sales are ideal. Individuals should also have an understanding of the International real estate markets. The role of Property Investment Consultant is an exciting prospect for an individual who wishes to develop within the property sector. The business is stable and has an extensive infrastructure of investors and property developers. The ability to help grow the business and have responsibility as part of a team is an attitude that the managers and directors promote. Additionally, there is a lucrative commission structure, a professional Dubai-based location and the opportunity to learn from experienced portfolio managers – consultants and more.

Are you a naturally confident person? Do you thrive on progression and opportunities in the work place? Are you independent and motivated? Do you have strong drive and solid work ethic? Are you interested in joining a Global firm? We are looking for candidates driven by results who have excellent communication skills, a professional attitude and the ability to think around a problem. The ideal candidate will be motivated by working toward goals, hitting targets and is comfortable being pushed outside their comfort zone.

BRIC provide full training each step of the way. First week of work will be a week of training – Learning the company and our platform to help and assist our clients. Training is fully paid.

The Reward

Salary for the first 2 months is 8,000 AED per month.
After 2 months = high commissions with basic salary
Excellent long term career prospects / Promotional opportunities to work all over the world with BRIC Group
The BRIC Group will be conducting telephone interviews and thereafter inviting successful candidates to attend face to face interviews in TECOM, Dubai

The BRIC Group will be conducting telephone interviews and thereafter inviting successful candidates to attend face to face interviews in TECOM, Dubai

Tele sales agents Dubai


Looking for enthusiastic Female Telesales Representative to contribute in generating sales for our company dealing in Du S M E (Small Medium Enterprises) products. You will be responsible for closing sales over the phone and maintaining good customer relationships with companies across U A E .

An effective telesales representative must be have excellent communication skills and have superior man management abilities. They must be comfortable presenting products or services over the phone as well as dealing with complaints and queries.
The goal is to help the company grow by bringing in customers and developing business and added to self development.

Requirements

Meticulous in following process and quality guidelines of the Company
Prior experience in Tele Sales would be advantageous
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Answer questions and explaining the features on each products and services
Enter and update customer information in the database
Go the “extra mile” to meet sales quota and facilitate future sales
40- 80 Calls per day to make out Requirements
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Type: Full-time

Salary: AED2,500.00 to AED3,000.00 /month

United group


Telesales ageNts Dubai

We are looking for Telesales Executive with with one of the well know company in dubai.

Candidate should have Minimum 2 years experience in Outbound, target based role in UAE. (We require candidates strictly who have done minimum 50 outbound telesales)

Candidate should be from any Insurance, Life Insurance , Real Estate, property exprience

Age – Not above 33

Knowledge of any other language is an added advantage.

Ready to work on rotational shifts.

Service manager Dubai


Job description: SERVICE COORDINATOR

Job Responsibilities
•Oversee all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement
•Establish a standard set of service requirements; 
•Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully
•Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information 
•Interface with sales team , answering their service related queries, 
•Making service related reports, make MIS tec
•Relay information to HOD and sales team with respect to service, after market fitment, modification of vehicle , warranty repair etc
Job Skills
•3-5 years of experience in sales Co ordination or Service marketing, automobile sales preferred experience in UAE
•Presentable and manage to do good customer interface and communication
•Basic Knowledge of MS Office and IT skills
Others
•UAE/GCC driving license
•Recommended to be absorbed in SG-2/SG4 grade ( as his Co ordinator is in Eg4 grade)
•Experience in small /medium rental /transport companies preferred
Qualification:
MBA or Diploma

Customer service manager Dubai


Job description: Responsibility:
1. Establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers/prospects
2. Report to Management and work closely with Customer Support.
3. Participate in preparation and execution of sales plans.
4. Achieving annual sales target.
6. Sales territory includes the Middle East, mainly based in Dubai.

Requirements:
1. Preferably with not less than 5 years proven experience in oilfield and transportation industry within U.A.E
2. Knowledge in Health, Safety and Environment standards.
3. Strong client network with thorough understanding of marketing and negotiating techniques.
4. Well-educated in technically related field.
 

Call centre agents Dubai


Educated individual with the ability to converse well in English. Work will include making/receiving sales calls, online research, building client database, scheduling meetings, office admin and basic accounting.

Requirements:

Fluent in spoken English, preferably with neutral accent. Good conversational skills.

Strong writing skills (emails, etc)

Able to do:

Research & Sales calls - will require excellent communication skills

Printing, filing and other admin work

Scheduling (of meetings, calls, etc), along with coordination with venues and prospects/clients


Preferred Gender: FEMALE

Medical Insurance : Provided

Visa Status : Preferably on their own visa (i.e. married), but company visa can be provided if required.

Job Type: Full-time

Job Location:

Dubai