Jobs in Malaysia

Customer service rep

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.
• Providing customer services for international claims for the reimbursement of medical expenses for the unit’s dedicated contracts.
• Handles incoming calls and emails, providing timely and accurate responses through the Communication System. Some queries may need input from experts like Medical Consultants or Account Managers. All replies should be clear, concise, and customer friendly.
• Works on a rotational shift schedule, including weekends, to support incoming call inflow during weekends. This includes handling queries that may require expert advice or escalation, ensuring timely and appropriate responses.
• Taking ownership of difficult or high-value files.
• Responding via the most efficient channel (e.g. phone, e-mail, letter, etc).
• Following up on the individual workload and taking appropriate action when agreed targets are not met.
• Pro-actively optimizing the unit’s workflows to achieve set targets.
• Providing accurate file information to internal employees where required.
• Tracking procedural irregularities and raising these with the Team Leader.
• Raising problems or difficult issues with the Head.
• Actively working to maintain a co-operative and friendly working environment

Head merchant

This role is part of the Southeast Asia & India (SEA&I) Merchandising team and works in close partnership with the Asia Pacific Latin America (APLA) Merchandising team to deliver the right product assortment to the marketplace. The Lead Merchant collaborates cross-functionally with sales and business leads, planning, and marketing teams to drive seamless seasonal execution.

WHO WE ARE LOOKING FOR

A strategic, consumer-obsessed Lead Merchant to join the SEA&I Merchandising team in Malaysia. This individual brings a sharp commercial mindset, deep product merchandising expertise, and a strong grasp of marketplace dynamics. You are proactive, creative thinker who thrives in fast-paced environments and embraces change with confidence. With ability to build trust, communicate with clarity, and foster collaboration across teams sets them apart. You are driven by insights, passionate about the consumer, and ready to lead with courage and purpose.

This role plays a pivotal part in shaping the country’s sports category vision, making strategic decisions that drive revenue growth while ensuring assortments resonate deeply with local consumers.
• Minimum 5 years of experience in Merchandising and Category Management.
• Bachelor’s degree in Business or related field.
• Strong product merchandising skills and business acumen.
• Demonstrated strength in negotiation, presentation, communication, and influencing.

WHAT YOU’LL WORK ON

You’ll lead the creation of localized assortments across sports categories and channels, balancing APLA direction with market-specific strategies. Your insights will shape seasonal strategies and product decisions that drive impact and relevance. To that end, you’ll,
• Advocate for the voice of the consumer to influence product assortments and seasonal planning.
• Partner with APLA and SEA&I Merchandising teams to share feedback, insights, and product needs.
• Analyze silhouette and franchise mix, pricing architecture, and competitive landscape to inform decisions.
• Present go-to-market strategies and assortment plans to cross-functional teams for alignment and execution.
• Translate product performance data into actionable insights to guide future planning.
• Drive execution through strong cross-functional collaboration and compelling strategic storytelling.

Account manager

As an Account Manager at Hilti, you will be the trusted partner for our customers, helping them solve real construction challenges with innovative solutions. This role exists to deliver measurable impact, by understanding customer needs, uncovering new opportunities, and driving impact that make construction better. You’ll build long-term relationships, influence key decisions, and collaborate across teams to create value that shapes the future of the industry.

What You’ll Bring
• Preferably Bachelor's Degree in mechanical/electrical/ civil engineering, MBA or post-graduate degree is a plus
•At least 2-3 years prior experience in sales
•Able to carry themselves professionally to build relationships at different levels – C-suite and operations level executives, as well as with internal stakeholders
•Must be passionate and able to demonstrate high interest building a career in a construction industry
•Demonstrated strong sense of achievement in their line of work
•Has a basic understanding and skills to interpret financial statements
•Comfortable working independently and proactive in reaching out when in need of support

Legal Notice

By submitting your resume, you confirm and agree that Hilti Far East Pte Ltd and its related companies worldwide (collectively, “Hilti Group”) may collect, use and disclose your data for their recruitment purposes. This may include selecting, evaluating and recruiting candidates for roles or positions that differ from the above job description, but for which we believe that you may be interested in or appropriate for.
We look forward to receiving your application and regret that only shortlisted candidates will be notified.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Account executive

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to know our team:

Growth Team

Growth is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.

The Opportunity:

As An Account Executive your key objective is growing the coverage and quality of Agoda’s supply network. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale.

In this role, you'll get to: 
• Contact high growth supply partners to highlight revenue growth opportunities and maximize value
• Encourage program participation through focused project sprints
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars
• Use data and dashboards to prioritize tasks
• Train and inform partners on our technologies, tools and models
• Prioritize daily tasks, monitor results and track progress in internal systems
• Respond to partners requests in a timely and effective manner

What you'll need to succeed:
• Minimum 3 years’ experience working in business development or execution role
• Demonstrates basic computer skills
• Analytical skills desired
• Analytical and proven track record in using data to drive achievements and make decisions
• Intellectual curiosity
• Autonomous and result driven (history of achieving ambitious targets)
• Ability to work under pressure in a competitive industry/rapidly changing environment
• Strong communication and interpersonal skills, is able to have minimum of 10 meaningful conversations with partners per day
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business
• Able to support Malaysia market and following the business hours & public holidays in Malaysia

Quality officer

We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. You will initially work from home for 6 months, after which relocation to our Johor Bahru office will be required.

Qualifications
• Bachelor’s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years’ experience as QA in call center.
• Proficiency in Mandarin and English (spoken and written).
• Willingness to work from home for 6 months and relocate to Johor Bahru thereafter.
• Able to start work immediately is preferred.

Responsibilities
• Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Data Engineer

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate Data Engineer is an entry level role within the Data Engineering job family. This role is, tasked with assisting with the transformation of data into a structured format that can be easily analyzed in a query or report.

This role is responsible for supporting with the development of structured data sets that can be reused or complimented by other data sets and reports.

This role analyzes the data sources and data structure and will design and develop data models to support the analytics requirements of the business which includes management / operational / predictive / data science capabilities.

Key responsibilities:
• Supports the creation of data models in a structured data format to enable analysis thereof.
• Assists with the design and development of scalable extract, transform and loading (ETL) packages from the business source systems and the development of ETL routines to populate data from sources.
• Participates in the transformation of object and data models into appropriate database schemas within design constraints. Interpret installation standards to meet project needs and produce database components as required.
• Takes direction from various stakeholders to create test scenarios and be responsible for participating in thorough testing and validation to support the accuracy of data transformations.
• Assists with running data migrations across different databases and applications, for example, MS Dynamics, Oracle, SAP and other ERP systems.
• Supports the definition and implementation of data table structures and data models based on requirements.
• Takes part in analysis, and development of ETL and migration documentation.
• Receives detailed instructions from various stakeholders to evaluate potential data requirements.
• Assists with the definition and management of scoping, requirements, definition, and prioritization activities for small-scale changes and assist with more complex change initiatives.
• Takes direction from various stakeholders, contributing to the recommendation of improvements in automated and non-automated components of the data tables, data queries and data models.

To thrive in this role, you need to have:
• Knowledge of the definition and management of scoping requirements, definition and prioritization activities.
• Understanding of database concepts, object and data modelling techniques and design principles and conceptual knowledge of building and maintaining physical and logical data models.
• Knowledge of Microsoft Azure Data Factory, SQL Analysis Server, SAP Data Services, SAP BTP.

HR Officer

We are expanding our HR & Administration Specialist Expert Network on behalf of one of our clients supporting distributed and high-growth organizations.

This ongoing opportunity connects experienced HR professionals with companies seeking expertise in talent operations, compliance, and people administration through flexible remote engagements.

 

What You’ll Get

• Matched with companies hiring HR & Administration Specialists
• Flexible engagement options (full-time, part-time, or project-based)
• Competitive hourly compensation
• AI-powered matching that surfaces relevant opportunities

 

What We’re Looking For

• Professional experience in talent acquisition, onboarding, and employee lifecycle management
• Strong background in payroll processing and benefits administration
• Experience developing and maintaining HR policies and ensuring regulatory compliance
• Excellent written and verbal communication skills
• Ability to work independently in a remote environment

 

What to Expect

• This is an open, ongoing opportunity
• After completing an initial AI-based screening, you become eligible for relevant role matches
• Applications are reviewed on a rolling basis

 

Contract & Payment Terms

• Engagement as an independent contractor
• Fully remote with flexible scheduling
• Projects may be extended, shortened, or concluded based on performance and business needs
• Weekly payments via Stripe or Wise based on services rendered
• Visa sponsorship is not available at this time

Admin Assistant

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

 

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

 

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

 

Who’s building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

 

What we’re looking for:

We are looking for Virtual Assistants to help our clients operate and scale different parts of their growing businesses. As a Virtual Assistant you'll be a general problem solver, collaborating with different teams at our client company and helping them with various projects.

 

Responsibilities—what you'll do:

• Drafting emails and handling business communications
• Taking video conferences
• Interfacing with clients and customers
• Scheduling and planning meetings and events
• Online research and data collection using spreadsheets
• Reporting and analysis
• Creative work with writing and media
• Other administrative tasks and projects

 

Requirements:

• Fully fluent in English
• Skilled in the use of apps and technology
• Ability to commit long-term and full-time
• Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
• No work experience is required, but we will take any work experience you have into account
• This position is for serious, career-oriented candidates

 

Other qualities we look for:

• Track record of success at work or in school
• An ability to solve complex problems with minimal guidance
• Experience in high performance work or school environments
• Skilled at anticipating team members’ needs
• Willingness to work hard and persevere
• Intellectual curiosity and resourcefulness
• Professionalism

 

What we offer:

• Best salaries in the industry
• Permanent ability to work from anywhere in the world
• Opportunities for growth and advancement
• A fast-paced and collaborative environment
• Warm and friendly company culture
• Full benefits

Selected Candidates